My HP HDX laptop has one USB port that is not working (out of several). My computer repair person thinks that is what is causing a periodic BSOD shutdown, as there is a warning each time the computer comes on citing the malfunctioning USB device.. Is it safe to snip the wires to this port, and would that solve the problem (or create others)??
I just tested the 3 ports, read and write (copy file from C drive), and they all worked, so don’t know why he thought that particular one is malfunctioning. Under Device Manager/USB controllers (screen capture didn’t work, sorry) I count 8 USBHubs, and only 7 Enhanced Host Controllers, with an 8th listing “unknown device”. There are only 3 USB ports on the outside of the computer, so where are the other 5, inside? Lot’s of other ports of various kinds. I know nothing about such stuff, just where to find the list. The warning pop-up will say a USB device has malfunctioned and is not recognized by the computer. Obviously, am cancelling my appointment with him this morning. Would appreciate any help I can get here on the board.
HP HDX16 Notebook PC, stock except for a replacement hard drive (last year), 7200RPM Scorpio Black I think? 750GB
64-bit running Vista