computing
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[Solved] Product information not Valid…huh??

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Turned my computer on the other day and am getting the following error message. I have not done any BIOS updates or anything. It’s an HP G62-339wm and I have had it for about 2 1/2 years. I have seen posts where they say it has to be taken to a support center and all that jazz, but it is out of warranty and I am not paying for it. I have also see posts where people have been able to fix it themselves…so that is what I am hoping for….Help? Thanks!

Product Information Not Valid

The Following product information programmed into the system board is missing or invalid.
System Board (00A) – Product Name
Product Configuration
Product Serial Number
Product Number

ENTER – Continue Startup

For more information, please visit: www.hp.com/go/techcenter/startup.

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1 Answer

  1. 2 ways.
    system board ct number hp
    http://is.gd/yU0syG

    I use this.

    SIW Portable
    https://portableapps.com/apps/utilities/siw_portable

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