New HP Notebook / Unexplained chirping/beeping noise?

December 31, 2015 at 13:29:49
Specs: Windows 10, 8.00GB
I have a new HP Notebook which I got 4 days ago and it is inexpilcably beeping at random intervals. If I had to describe it, it sounds like a chirp or like a muffled, short alarm clock buzz. It only does one beep (except 5 minutes ago when it did 2 beeps consecutively), it started out at 5-6 beeps per hour and seems to be increasing slightly. I can't really tell where exactly the sound is coming from but it is not the speakers (which I have on mute) and I can't tell what conditions are triggering it.

I'd love an explanation for it, I've tried searching online and plenty of other people have reported a similar problem with HP laptops but they never seem to find a solution. Even HP support never seem to come up with an explanation or a solution.

I tried bringing up the BIOS and starting a Hard Disk Self Check, I did a quick one (15 mins or so) and a thorough check with took about 6 1/2 hours. The Hard Drive passed both tests. Ditto Memory. I've also tried updating all the drivers on the laptop and checked its temperature and that all seems fine. I don't know if it is related but I was having problems with my Disk Usage, which was between 95-100% when I wasn't doing anything, I think I've resolved that now. The notebook seems to be running fine now and my only problem is this odd beep.

Any suggestions much appreciated.

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December 31, 2015 at 14:33:59
"I have a new HP Notebook which I got 4 days ago and it is inexpilcably [sic] beeping at random intervals"

Don't bother messing with it, take it back & exchange for another.

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December 31, 2015 at 14:45:04
I have a new HP Notebook which I got 4 days ago and it is inexplicably beeping ....

It's a lemon right from out of the box (OOBE) at the very beginning. Why bother trying to fix what should have been a satisfied OOBE experience? Return it from wherever you purchased it. If you bought it from HP themselves, start the return process following this link

EDIT my response overlapped the above post. Sorry about that but two similar responses are better than one. Happy New Year.

i_Xp/Vista/W7/W10 User

message edited by XpUser

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December 31, 2015 at 23:35:26
Apparently HP has a 'low battery' chirp:

Also a bad AC adapter can chirp:

It also might be heat related:

You might check the manual to see if your particular model includes any of those 'features'. And, as already mentioned, it shouldn't be a problem with a new laptop.

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Related Solutions

January 1, 2016 at 07:58:36
As per #3 above, the low battery signal could be caused by incomplete initial charging of the battery when new. If this is the case, the same thing could happen to a replacement.

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January 12, 2016 at 15:02:35
Update: Sent it back to the manufacturer to have it repaired. Just got it back today. They -claim- to have replaced the motherboard, hard drive and battery on it... but the beeping continues.

message edited by SHINOU

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January 12, 2016 at 16:59:05
Recheck what I mentioned in # 3 above. If it still chirps I guess you send it back again. They must warranty their repairs.

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January 13, 2016 at 09:02:05
Ok, I've had a bit of success with something I've tried; I unplugged the adapter and allowed the notebook's battery to fully discharge. The notebook shut itself down with 8% remaining battery. I then plugged the adapter back in and switched the notebook back on and allowed it to fully recharge.

There has been a massive decrease in the number of beeps, in fact, it has only beeped on two occasions; when I was downloading and installing the latest BIOS and when I was installing Microsoft Office from a CD.

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January 13, 2016 at 10:12:08
Some of those may be normal. On my computers I disable all the annoying windows 'event' noises.

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January 13, 2016 at 13:57:38
So then, my #4 reply above was probably the reason for the beeps.

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January 15, 2016 at 05:38:34
I may have worked out where the beeping comes from and why. It is the hard drive.I googled mine (ST2000LM003 HN-M201RAD (2000GB)) and found a lot of interesting posts, mostly from people who have the drive in their PS4, who also report random beeping. Some speculated it was due to the device not receiving enough power others said to might be due to a high Load/Unload Cycle Count. Some said they got the beeping it to stop after updating their firmware but mine is the latest available for that device so I can't do that.

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January 15, 2016 at 15:24:43
Why didn't you return the unit when only 4 days old as suggested?

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January 15, 2016 at 16:43:37
@OtheHill - Someone bought it for me as a gift. They lost the receipt and paid for it in cash so no proof of purchase, no returns or refund.

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January 15, 2016 at 23:47:53
I wondered if that feature was built in--kind of a way of alerting the user that a particular task was completed. For some reason manufacturers seem to think that having their devices make all kinds of obnoxious noises is a positive feature. I once had a cordless phone that would start beeping when reception got poor, just in case (I guess) the user was too stupid to know from the static and the far-off sounding conversation that he was getting out of range. The problem was that once the beeping started you couldn't carry on a conversation at all.

But I don't think that's the case with those drives. They've incorporated what they call 'silentseek' and 'noiseguard' which is supposed to make them really quiet. And I saw no mention of any kind of alert noises.

Even though you have no receipts you should check with HP to see if it's under warranty. If it's not, the hard drive will have a separate warranty that is probably still valid.

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January 16, 2016 at 04:22:05
@DAVEINCAPS - It is still under warranty. As mentioned above, I did contact HP and they sent someone to collect it for repairs. They stated that they had replaced the hard drive so either they're lying and they left the old one in or they replaced it with the same model and it beeps for some reason. I'd just love to know what the beeps are indicating. The number of beeps dropped significantly after I fully discharged then recharged the battery but it still beeps now and again. Assuming it's a case of it not getting enough power, what could I do about it? It beeps when running off battery, with the original adapter plugged in and also with the spare I bought.

I found a video on YouTube of another 2TB Samsung hard drive making the same noise as mine: That's what I hear, just one beep/chirp at random.

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January 17, 2016 at 00:51:57
I doubt it's a power thing especially since it's doing it with the adapter attached too but you can always try disabling any power saving features in bios setup or windows control panel. Most laptops can reduce cpu speed to conserve power but I don't think that would affect the hard drive.

And you're fairly sure it's coming from the hard drive? I suppose you could remove the laptop cover over the drive and put your ear next to it and listen for the next chirp to make sure.

If you return it to HP again, first copy the drive serial number from its label. That way you can tell for sure if they gave you a new drive.

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January 17, 2016 at 06:38:33
@DAVEINCAPS - I am quite sure it is the hard drive, based on what I'm reading online. It could be that drives with some firmware versions are affected but not others. I've found this to be an interesting read:

One part I took particular notice of is this by a person who owns two of these drives but with different firmware versions: "I pulled up HDTune and was horrified to find that the drive has an extremely high Load/Unload Cycle Count (2000+) after only around 3 days of use. The other USB drive only has readings in the low 100 and also did not make any chirping noise."

I have also used HDTune and my Load/Unload Cycle Count is also quite high considering everything is new and it has barely been used.

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