Home/ Questions/Q 12856
Next
Answered
computing
  • 0
Asked: 2021-12-10T06:53:39+00:00 In:

Solved Samsung BluRay Won’t Connect To Netflix

  • 0

My brand new Samsung BD-D5700 is set up with a wireless connection and will connect to the internet. I have tested the wireless connection and have downloaded apps from SmartHub. It will not, however, connect to Netflix, When I try to connect via the app or the button on the remote, I get a message saying that I am not connected to the internet instead of the code I’m supposed to get to activate the bluray. Of course, I checked the connection right away and I was connected, with all of my wireless bars. The main reason I bought this thing was so that I’d no longer have to stream Netflix on my son’s Wii! Can anyone help me figure out what is wrong?

Share

    1 Answer

    1. Best Answer
      We just bought a Samsung bluray system yesterday and were having the same problem, I went to Settings > Support > Software Upgrade and updated the firmware and when I tried again it worked! Very happy as that was one of the features we were really excited about. Hope that helps.
      • 0