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Solved Samsung BluRay Won’t Connect To Netflix

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My brand new Samsung BD-D5700 is set up with a wireless connection and will connect to the internet. I have tested the wireless connection and have downloaded apps from SmartHub. It will not, however, connect to Netflix, When I try to connect via the app or the button on the remote, I get a message saying that I am not connected to the internet instead of the code I’m supposed to get to activate the bluray. Of course, I checked the connection right away and I was connected, with all of my wireless bars. The main reason I bought this thing was so that I’d no longer have to stream Netflix on my son’s Wii! Can anyone help me figure out what is wrong?

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1 Answer

  1. We just bought a Samsung bluray system yesterday and were having the same problem, I went to Settings > Support > Software Upgrade and updated the firmware and when I tried again it worked! Very happy as that was one of the features we were really excited about. Hope that helps.
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