yes that dreaded ntldr

May 26, 2009 at 21:08:24
Specs: Windows XP
Yes I realize this subject has been gone over alot but I just had a question related to it. I did read a few posts about this subject, alot of it is a little confusing to me. Too much computer lingo I can't understand. Anyways I have a dell mini laptop (the one they advertise) that got this message, it does not belong to me, my neighbor let me use it and I don't want to return it broken. (he only has had it for 2wks) Most the postings I've read say to use recovery disk, or re-boot xp disk etc. this laptop has no cd drive. Also I've read some "codes" to type in but it does not allow me to do that either. The only thing I am able to do is boot options or settings. I've tried both and running diagnostic tests, they all pass. I have a headache reading all this stuff! I understand there have been solutions already and links, I got tired of reading so much. I'm just looking for a solution that a computer dummy like myself might be able to do without pulling out my hair, if not then I'll have to face the fury...This stuff is kind of hard for me so anyone who is willing to give a little advice THANKS! For those who are sick of this subject, sorry! I'll take any friendly suggestions.

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May 27, 2009 at 02:38:48
... full make and number of "Dell mini laptop" ... please

... plus your Service Tag would be handy ... thank you

"...pentathol makes you sing like a canary"
... got brain freeze

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May 27, 2009 at 19:29:33
the sticker with service tag says 801NGJ1, then there is a express service code 17417032813.

ok, on the back of the laptop this is the info. I could find: Inspiron 910
ref number:08166
model no:PP39S
IC Class: B ICES-003
Thats about all the info. I could find except on the inside it says mini, designed for windows xp and intel atom inside

I hope some of this helps, thanks!

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May 28, 2009 at 01:07:07
... your model: .... Inspiron Mini 9 (910)

NOTE: Some systems like Inspiron Mini 9 (910) do not support System Restore as they do not have <F11> nor any substitute.

Restoring Your ComputerĀ“s Software to the Factory Settings

1 Turn on the computer.

2 When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.

3 In the Dell PC Restore by Symantec window, click Restore. Alternatively, press <Tab> to highlight Restore, and then press <Enter>.

4 When a warning message appears stating that all data will be lost, click Confirm, or press <Tab> to highlight Confirm and then press <Enter>.

The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish.

When the restore process is complete, the following message will appear:
The system recovery process was successful.

5 Click Finish or press <Tab> to highlight Finish and then press <Enter> to restart the computer.
The software is now installed as it was when the computer was first received.
... have you tried XP "system restore"?

... tap "F8" key @ boot-up select "safe mode" using arrow keys [press ENTER]

... once in safe mode click "no" on the "pop-up" that should guide you to system restore

... select a restore point by altering the restore calendar to a time when the pc was working fine.

"...pentathol makes you sing like a canary"
... got brain freeze

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Related Solutions

May 28, 2009 at 12:39:17
You may find yourself in bigger trouble if you do a system restore back to factory defaults.

I would call Dell, say you are the owner, give them the express code number and see what they suggest to do.

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May 28, 2009 at 14:56:29
Thanks for the suggestions. There is no F11 button on the keyboard, it only goes to F10.
Also for the xp system restore, I was not able to do that either, once I turn on the laptop the only options I have is 2 for settings or 0 for boot options nothing else works.
Again, thank you, so I guess if I don't have any other options, I'll wait until late tonight to see if there's any other replies then I will try to call Dell tomorrow and if they wont help then I'll have to come clean with my nieghbor. :(

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