XP won't recognize a wireless network

December 22, 2010 at 10:42:27
Specs: Windows XP, Dell Notebook
I crashed my computer this weekend with a virus and was told by the Geek Squad at Best Buy that I should get the original install disc and reinstall windows because they thought that windows had likely been corrupted. I was able to do this and it worked in that we no longer have a black screen when we turn the computer on. However, we use a wireless internet connection at home and I can't seem to get the computer to recognize any wireless networks. I have tried to look under hardware and don't even know how to find the receiver to make sure it is on. We have tried using the Function F 2 button because on that computer, the F2 has the wireless icon drawn on it. I don't know if the receiver is not turned on or if we need to set something else up, or what. I have tried to configure a connection, but there are no connections to chose from because it is not finding the network. The computer only gives me options for connecting to a phone line or ethernet. Help! Thanks! :)

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December 22, 2010 at 10:49:39
You need to reinstall the device drivers for the laptop. Dell machines come with a driver disk normally - if you have this use it. If not, you will need to go to Dell's website and download them from there. You're probably missing graphics and possibly sound and wired networks drivers too.

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