XP reboots and doesnt shut down

Wayne February 3, 2009 at 06:31:36
Specs: Windows XP
Help please, as above, i havent got ez cd creator installed, no tick in restart box in settings, tried everything now doing my head in, help please wbromwich50@hotmail.com

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February 3, 2009 at 11:23:26
You need to be more clear. Are you trying to reboot? Or is your intent to shut down? What does Roxio have to do with anything?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown

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February 3, 2009 at 15:19:55
The behavior can occur if the following conditions exist:

You have "automatically restart" selected. (Press WinKey-Break, or (Start/Run/Sysdm.cpl), Advanced Tab, Start Up and Recovery/Settings/System Failure/Unmark "Automatically Restart"/Ok/Ok.

The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program is installed on your computer.
Easy CD Creator 5.02b and earlier has not been tested or approved by Roxio for use on Windows XP.


To resolve this issue, contact Roxio or view the following Roxio Web site to download and install the updated driver for Easy CD Creator 5.0 for Windows XP: http://www.roxio.com. To work around this issue, uninstall Roxio Easy CD Creator or Direct CD.

Easy CD Creator 5.0 Does Not Function In Windows XP.

When you attempt to use Easy CD Creator 5.0, you may see an error message that is similar to the following message on a blue screen, or your computer may become unstable:
Stop 0x00000050: PrtSeqRd deferencing null device object

As of October 22, 2001, the latest version for Easy CD Creator is version 5.02b; this version is known to have problems running on Windows XP. Easy CD driver updates from Roxio are available from the following Roxio Web site:


Good luck,pb.

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