|norton anti virus told me it removed "w32.pinfi" virus and i should reboot. i rebooted, and all this other mess started:|
when i turn my xp pro computer on, asked to choose between safe mode, safe mode with networking, safe mode with command prompt, last known configuration, boot windows normally -- all 5 choices dont work. either safe mode runs and lists all of the files it is loading and hangs on file named "a347bus.sys" which prompts to "click ESC to cancel loading pci.sys" or if i dont hit ESC it reboots within a few seconds -- or if i do hit ESC it reboots within a few seconds.
i have tried all 3 win xp pro CDs i have: xp pro version1, sp2, sp3. all 3, when i boot from CD when compute starts, after the software/windows loads all of its files into memory and it begins the part where it normally should ask about repair/install xp, it tells me instead that it cant find any hard drives and to hit F3 to exit setup, the only option it gives, which then causes it to completely exit and reboot the computer...
since I seem to have no way to "safe mode" my way out of this problem, and no way to even re-install win xp pro to just get rid of the virus altogether, i'm out of options and have a computer that is unusable.
my preferred solution would be to be able to at least get into the hard drive once more to backup a handful of files -- and then re-install xp pro to make sure the virus is gone once and for all, although losing all my files and installed programs, at least the virus is gone for good.
does anyone have any suggestions at all on how to get into the hard drive to back up a few files?
any suggestions would be very appriciated