XP PC extremely slow after running advanced system care

February 8, 2012 at 09:41:56
Specs: Windows XP, pentium dual cpu 1.6ghz / 1.99 gigs
My computer has slowed down tremendously after running the deep clean from iobits advanced system care. I also noticed that my virtual memory is being eaten up by avp.exe ( more than 180,000. I have gotten the error of virtual memory size being too low. Do i have a virus? Did iobits' software do something to my system? I have 2G of ram.

See More: XP PC extremely slow after running advanced system care

Report •


#1
February 8, 2012 at 11:11:05
System Restore PC to a time before you installed that piece of crap software.

All the Speedup my PC Software are useless as you have found out !

Googling is quicker than waiting for an answer....


Report •

#2
February 8, 2012 at 11:15:03
I recommend you perform a System Restore to a time prior to installing that program. Click on the link below to learn how to perform a system restore.

When viewing your WinXP partition (C:) in My Computer, What is the Total amount and the amount of free space?

http://support.microsoft.com/kb/306084


Report •

#3
February 8, 2012 at 11:49:51
I believe the answer to that question is 45.6GB. Out of 74.4GB. This is what it says on the C: drive. Is that what you mean? Cnet said that the Iobit Advanced system care was good software. I don't understand what could've happened.

Report •

Related Solutions

#4
February 8, 2012 at 12:10:06
Cnet said that the Iobit Advanced system care was good software.

the software is trash, you may have damaged your xp installation. I would suggest a repair install if the restore doesn't work for you.
*Wanna buy some ocean front property in Arizona?

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


Report •

#5
February 8, 2012 at 12:13:16
I agree. I'd get rid of that software pronto.

Report •

#6
February 8, 2012 at 12:16:55
i did get rid of it. just now. still running slow though.

Report •

#7
February 8, 2012 at 12:18:25
You have sufficient free space for a workable amount of virtual memory.

The program may have reset the virtual memory value. Normally it is best to let Windows handle that.

If you perform the system restore, all should be as it was prior to the installation of advanced system care.

If that doesn't work then you may need to perform a system repair, if you can. SLP versions of WinXP can't do it.

After you get your system back to square one then we can help you with whatever issues prompted you to install that program in the first place.


Report •

#8
February 8, 2012 at 12:59:44
Everyone here knows how I like to fix this stuff. A clean reload of the OS from OEM disks. Nuke it from high orbit. only way to be sure.

A Pit Bull is like a gun you can pet. And there is no safety on it.


Report •

#9
February 8, 2012 at 13:02:04
okay I have performed the system restore. Now what should I do?

Report •

#10
February 8, 2012 at 13:57:18
Post the brand and full model of your computer.

How is your computer running? Press Control + Alt + Delete at the same time. Post how many processes you have running.

What issues you you have, or think you have?

Download both Malwarebytes and Cleaner Slim from the two links below. First run Ccleaner cleaner module using the default settings. Then run a complete scan of your system after updating the program. This will take some time.

http://www.piriform.com/ccleaner/bu...

http://www.malwarebytes.org/


Report •

#11
February 8, 2012 at 14:55:04
http://www.michaelstevenstech.com/X...
I would suggest a repair install....system restore won't help much

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


Report •

#12
February 9, 2012 at 05:18:54
tHERE are 49 processes running. I think I may have a virus because the computer is running so very slowly. It takes forever to load a web page or pull up my outlook email client. The computer is a DELL VOSTRO 200 intel pentium dual cpu e2140 @ 1.6Ghz, 1.99 Ram. I cannot do a repair install. We are a small company and this is my workstation.

Report •

#13
February 9, 2012 at 05:46:25
I think that I have determined it must be Kaspersky because I have run Ccleaner and disabled completely the Kaspersky and the computer runs wonderfully. If I enable the protection it slows down to a crawl. And it was originally the avp.exe file which was eating up 180,000K of my virtual memory which caused me to use Advanced system care in the first place. So now I will appreciate some advice on Kaspersky and how to configure it properly. I don't open suspicious emails or visit unscrupulous web sites from this computer. I strictly use it for work. I visit known websites, create documents, connect to a server, send and recieve emails from known origins. Thank you.

Report •

#14
February 9, 2012 at 06:59:16
Uninstall Kaspersky & replace it with Microsoft Security Essentials.

http://windows.microsoft.com/en-US/...


Report •

#15
February 9, 2012 at 07:20:38
Does anyone else agree with riider? Should I uninstall Kaspersky and install Microsoft Security Essentials?

Report •

#16
February 9, 2012 at 07:42:09
who handles this sort of thing at your company?? At many companys you would be fired for what you have already done.

larry


Report •

#17
February 9, 2012 at 08:01:34
nobody, we have 3 workstations.

Report •

#18
February 9, 2012 at 08:25:53
avast is MUCH better than MSE if you want to change AV's

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


Report •

#19
February 9, 2012 at 08:27:27
That's what I read on your site. How do you feel about Kaspersky Xpuser4real?

Report •

#20
February 9, 2012 at 08:57:10
it's ok for businesses I suppose, but Avast is lighter on the resources from my experience doing PC repairs.

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


Report •

#21
February 9, 2012 at 09:34:12
okay, thanks for the advice xpuser. I appreciate everyone's help.

Report •

#22
February 9, 2012 at 10:51:56
Did you run malwarebytes?

Report •

#23
February 9, 2012 at 12:00:07
yes and here's what was found:

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.09.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
twestmoreland :: GLWS01 [administrator]

2/9/2012 2:41:15 PM
mbam-log-2012-02-09 (14-58-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 188816
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCR\AppID\GamevanceText.DLL (Adware.GameVance) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Report •

#24
February 9, 2012 at 12:00:57
Should I also be running any other programs like spybot sd, or others?

Report •

#25
February 9, 2012 at 16:02:48
Malwarebytes and Ccleaner slim are all you need for malware and temp files. As far as the AntiVirus software goes, there are many opinions. You have a weak processor and Microsoft Security Essentials is light on resources. The main thing about AV software is not to use more than one. They conflict with one another.

Your model "Dell Vostro 200 could be any number of configurations. Do you have a mini cube, a slim desktop, or a laptop?

I think you have a SATA hard drive but am not sure at this point.

Right click on My Computer and select Properties> Advanced> Performance. Visual effects> Check “set Windows choose what’s best for my computer. Then click on the Advanced tab> Virtual memory – change. Tick the System Managed size and click OK, OK, OK.

Next, click on the link below and then Click on the Free PC Health Scan to allow it to analyze your computer.

http://support.dell.com/support/ind...


Report •

#26
February 9, 2012 at 16:10:42
If you would have googled avp.exe you would have found numerous hits about Kaspersky & high CPU usage, many of them in the Kaspersky forums.

http://lmgtfy.com/?q=kaspersky+avp....

Everyone has their AV favorites. Personally I don't like AVAST. And I used to be a big fan of AVG but at 140MB, it's become overbloated. There are several other freebies available, but I'm currently happy with MSE.

http://www.filehippo.com/software/a...


Report •

Ask Question