Solved XP Home installation key and activation.

June 8, 2012 at 11:31:18
Specs: Windows xp pro
I am finding it impossible to get an old version of accounting software running properly on a new computer running XP Pro with service pack 3. It runs happily on an older computer running XP Home with service pack 2 and also on an older one running Win 98. I would like to install the XP Home on the new computer and ditch the XP Pro. Will the software key and activation key work on the new comp?

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✔ Best Answer
June 16, 2012 at 11:33:13
You didn't mention they were both printers that going by what you've said must have only a parallel port connection available until response 8.

If the same USB to parallel port adapter works with the printers and the same Sage software on another computer such that the software has no problem printing, then there's something other than using that USB adapter that is causing the problem on the one computer, and it probably has absolutely nothing to do with it having XP Home or Pro or the Service Pack that has been installed, unless the Service Pack did not install properly.
E.g. see the first part of response 4. That WILL DEFINATELY affect whether the Service Pack installs properly, and MAY affect whether the Sage software installs properly.

If the other computer that is now using the USB to parallel port adapter does NOT have the Sage software installed on it, if I were you I would heed the info at the beginning of response 4, yopu MAY need to do that and un-install and re-install the Service Pack or the Sage software or both, or if that doesn't help, or in any case you could try this, try using a PCI parallel port card with the printers with the computer that not print in the Sage software.



#1
June 8, 2012 at 11:49:27
Your key most likely won't work.

Have you tried installing the program in a Windows compatibility mode like WinXP SP2?

The home/pro version shouldn't matter.

What is the name and version of the accounting software?


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#2
June 8, 2012 at 13:51:21
It's Sage Line 50 version 5 - quite old as I said but adequate for our needs. The program will run, but it's impossible to get it to print on either printer I've installed and more importantly print preview doesn't work. It does however on both the XP Home machine and the Windows 98 machine. Both printers will work on the new machine so I think that rules out the printer drivers.

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#3
June 8, 2012 at 15:06:30
SP3 may be installing a generic printer driver. You could try looking for an updated driver from the printer manufacturer.

If that doesn't solve the problem then you can try running the program in a compatibility mode. Click on the link below to learn how.

http://support.microsoft.com/kb/292533


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Related Solutions

#4
June 8, 2012 at 15:50:47
I doubt your problem has anything to do with XP being Home or Pro, or having SP2 updates or SP3 updates installed, although you can have problems after SP3 updates have been installed if you did NOT disable your anti-malware software's resident modules before you installed them. .

Further info...

How to disable your security applications
http://www.techsupportforum.com/for...
.......

Are the printers working fine for anything else on the subject computer ?

If NO, if they're parallel port connected to the parallel port on the mboard, the printer port mode in the bios Setup must be set to EPP, ECP, or EPP / ECP, otherwise Windows can't recognize the printer properly. Usually EPP mode works fine.


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#5
June 8, 2012 at 17:58:07
The Sage software is running on an old machine which has Windows 2000. This machine shows signs of dieing completely which is why the new machine was purchased. The printer drivers have been downloaded from the 'net and are fine printing from other applications.
I have installed the software onto other machines we have just to try to eliminate reasons for the printing problem. On all the other machines print preview works - on the new machine the program is fine but printing is impossible, but only on Sage.

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#6
June 9, 2012 at 15:27:52
"I am finding it impossible to get an old version of accounting software running
properly on a new computer running XP Pro with service pack 3. It runs happily on an older computer running XP Home with service pack 2 "

"....The program will run, but it's impossible to get it to print on either printer I've installed and more importantly print preview doesn't work. It does however on both the XP Home machine ...."

If it works fine on the older XP computer it should work fine on the newer XP computer, ".... although...." if the new computer did NOT come with SP3 updates embedded into it ".... you can have problems after SP3 updates have been installed if you did NOT disable your anti-malware software's resident modules before you installed them. .
Further info...

How to disable your security applications
http://www.techsupportforum.com/for... "

NOTE that you can ALSO have problems if you did not disable the resident modules in all anti-malware programs BEFORE you install other software, possibility including the Line 50 software !

NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, or major Microsoft updates that cannot be installed automatically by Automatic Update, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibility, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows (in AVG 2012 that's done under the title AntiVirus). In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).

If you DID NOT disable all resident modules before installing the Line 50 software, it's quite possible it DID NOT install properly yet you got no obvious indication of that.
If you didn't do that, or if you're not sure whether you did that, I recommend that you un-install the Line 50 software (after backing up the relevant stuff you don't want to lose), disable the resident modules, then install the software again.

.........

The only difference between the computers MAY be the older XP computer has the software running in Windows 2000 mode, the newer XP computer does NOT.

OtheHill said...
"....you can try running the program in a compatibility mode. Click on the link below to learn how.
http://support.microsoft.com/kb/292533

What compatibility mode is Line 50 running in on the two XP computers ?
.......

""On all the other machines print preview works - on the new machine the program is fine but printing is impossible, but only on Sage."

It's COMMON for people to install the software for printers or multi-function printer etc,. devices improperly, but in that case you would probably have problems with other programs too regarding the printers.

If you followed the directions for installing the printer's software then something else is wrong.

If you're not sure whether you did that properly...

- usually when you install it initially, you

- DO NOT plug in a USB printer's USB connection until AFTER you have installed at least part of the software for it . You are often prompted to plug in the USB connection AFTER some of the software has been installed, then there may be more software that is installed.

- DO NOT install drivers for it when Found New Hardware pops up for it. You CANCEL that, and install the software from the disk that came with it, or by running an software installation download you got from the manufacturer's web site
.........

If you re-install the software

- Un- install ALL the existing software that's found in Control Panel - Add or Remove Programs for it

- UNPLUG the USB connection to it

- Restart the computer

- install the software for it the right way
........

In some cases, e.g. for HP devices, you MAY have to use something else to remove the software because the manufacturer's own un-install program leaves too much left behind in the Registry and the software won't install properly the second and subsequent times because of that.

I can't find any significant info about Line 50 version 5 .



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#7
June 9, 2012 at 17:12:39
To completely rule out the drivers you should check the full version number of the printer drivers on both the WinXP computer that works and the one that doesn't.

As I stated above, Microsoft sometimes provides hardware drivers that are very basic, as oposed to the manufacturer drivers, which will have value added features.

Drivers provided directly from the hardware manufacturer are preferred if available.


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#8
June 13, 2012 at 16:51:21
Thank you to all who have tried to help and offered suggestions. I have done my best to implement them and have not succeeded in getting Sage to print from the new computer. Reluctantly I've given up and will use Sage on the XP Home installation which runs and prints perfectly. That computer currently has another primary function and I will simply swap them over. I am wondering if our ancient version of Sage has trouble with not the printer but the fact I'm now using it on USB instead of parallel port.

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#9
June 13, 2012 at 18:32:24
"I am wondering if our ancient version of Sage has trouble with not the printer but the fact I'm now using it on USB instead of parallel port."

Why didn't you mention that previously, e.g. in response 5 after I mentioned a parallel connected printer in response 4 ?

That may very well be the reason if the program version came out before there was such a thing as a USB connected printer ! E.g. there was no such thing when Win 95 first came out.

I read a topic here recently somewhere where the person could not get a parallel printer to work with a USB to parallel adapter, so he tried a PCI parallel port card instead and he then had no problem with the printer.
However, I don't recall what forum that was in, and I didn't post in 0the topic. It might have been in the Windows 95 / 98 forum.


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#10
June 16, 2012 at 09:36:46
I didn't mention it because as I'd already said it prints fine from other applications on both printers connected to the new computer. The new computer also prints via a USB parallel cable adapter because as I've now swapped them over the new comp' is now connected to an engraving machine which only has parallel connection.

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#11
June 16, 2012 at 11:33:13
✔ Best Answer
You didn't mention they were both printers that going by what you've said must have only a parallel port connection available until response 8.

If the same USB to parallel port adapter works with the printers and the same Sage software on another computer such that the software has no problem printing, then there's something other than using that USB adapter that is causing the problem on the one computer, and it probably has absolutely nothing to do with it having XP Home or Pro or the Service Pack that has been installed, unless the Service Pack did not install properly.
E.g. see the first part of response 4. That WILL DEFINATELY affect whether the Service Pack installs properly, and MAY affect whether the Sage software installs properly.

If the other computer that is now using the USB to parallel port adapter does NOT have the Sage software installed on it, if I were you I would heed the info at the beginning of response 4, yopu MAY need to do that and un-install and re-install the Service Pack or the Sage software or both, or if that doesn't help, or in any case you could try this, try using a PCI parallel port card with the printers with the computer that not print in the Sage software.


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