winnt32.exe A disk read error occurred. Plea

July 15, 2010 at 15:11:34
Specs: Windows XP
Help!!! I open the winnt32.exe and it first working well until it says it needs to restart the computer and then the computer said "A disk read error occurred. Please press Ctrl Alt Del restart."
Then what should I do?

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July 15, 2010 at 16:09:09
Are you trying to install Windows?

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July 15, 2010 at 16:13:40
You will need to provide detailed hardware specs and fully describe what you are trying to do. There isn't enough information here to do anything more than guess at your problem.

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July 16, 2010 at 01:05:23
What happend at first was i was having problems with my pc so i then went to the system recovery to set it to an earlyer date to see if that would solve the problem in turn it didnt after doing that my internet browser doesnt open certain web pages i cant open my gmail account my search tool doesnt work and when i go into the recovery again it doesnt exsist so im trying to reload windows from scratch to see if that would help and im using that file due to the fact that i dont have a xp cd or any cd when i bought the pc i didnt get any of that.

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July 16, 2010 at 01:43:23
As already asked... details of system - make, model etc... would be useful if folks are to help you...

Remember too that unless you have already safeguarded (as in copied elsewhere off the system) all your files etc.. you will lose them if you re-install via a standard XP disk; and also via anything resembling a recovery process... Running winnt32.exe "may" also risk losing those files...

So if those files are still on the drive as is... first set about recovering them? More on this when you post back?

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July 16, 2010 at 02:07:35
The only details that i can find about the pc is.
OS Windows XP home edition
Version 2002
Its a Acer aspire one D250 laptop
Im not to sure on how to obtain any more info on the pc.Im not worried about loosing saved files on my pc as i have copies of the ones that i need i just want to get it to work again.

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July 16, 2010 at 05:12:43
Motherboard Model > Aspire One
Motherboard Version > V1.25
Processor Type > Central processor
Processor Version > intel atom CPU N270@160GB
processor Model > intel atom Processor Z530
HDD > Hitachi Hts 139GB

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July 16, 2010 at 05:53:49
mmm some of these ACER mini notebooks have habit of BSOD... Quite why not sure...; and seems to be certain models within the range...

Likewise on part of the series it loses its bios settings etc... (It can be fixed - Acer have posted how...)

Still - if Acer didn't give you a recovery disk... and you didn't make one... likely there is recovery partition on it anyway....?

Is it still within warranty period? If so talk to Acer... (or at least vendor - preferably Acer).

Accessing/using that recovery partition is discussed here; various suggestions..

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July 16, 2010 at 06:49:58
thanks ill give that a try, the only problem is it is in warrenty still but i bought the notebook in South Africa and iv moved to the UK so sending it back would be a problem but ill give it atry and see if i can come right. Quick question is there a way of being able to get windows xp and burn it to a cd?

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July 16, 2010 at 07:20:36
mmm... You can copy any disk and use that - as long as the license you have is yours and is the same type as the disk you copy... It's the license that is the critical item - not the actual disk...

So you have to ensure the key for the disk you copy/use
ot really is same type as attached to your netbook....

But likely your netbook came with an OEM license and they won't work (legally....) with a non-OEM installation disk (although allegedly there are ways to get around that...)

However you can buy a legit copy of XP on eBay and use that... and use "that" license...

Full (retail) version goes for more than an OEM. And OEM come in two flavours... One is effectviley linked to a given makes or PC/laptop etc. - and will occasionally work OK with other makes. The other is effectively unbranded (not linked to a given make of kit) and will work with any suitable kit...

OEM disk once installed is (technically/legally...) tied ro that PC/laptop etc...

Your warranty may be international too; have you chatted to vendor and/or Acer in this regard?

At this stage I'd chance a phone call to vendor and see what they may suggest.... Likewise consider the recovery partition approach... as described variously in earlier links?

Where are you in the UK?

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July 16, 2010 at 07:45:05
Ill give them a call and see what they might sugest then and see if that might help me. I was just thinking of maybe copping windows xp files from my notebook to cd and using it to reinstall windows on the same notebook as i have the key for it if that is at all posible? im in scotland just moved up about a moth ago wouldnt have this problem if i was back in SA have family in IT but hey goda learn some how haha

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July 16, 2010 at 10:06:05
mmm You would need the i386 folder complete... and even then you will need to go to Acer site and download "all" the drivers for the netbook, as they are unlikely to be included in any version of XP...

Phone call obviously is worth the effort (to SA and perhaps Acer UK); and if no joy there... then consider the recovery partition routine? The links I posted earlier do tell you what combination of keys to use to get to that option up and running...

If you were to go for an OEM disk ("new" to you...) then eBay is one place, and also most computer-fairs and clearance houses will have them too; likewise computer-fairs may have full version disks too - but ensure it is a true "retail" disk - not one badged/fixed (locked etc.) to a given brand of PC/laptop etc... Lots of computer-fairs across UK of course...

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July 16, 2010 at 10:32:11
Thanks alot for all your help and if i dont come right then ill go to the fair and then see if i would get any luck there.
Thanks again

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July 17, 2010 at 10:20:22
Thanks again iv finaly got it working once i found the recovery file and just made a disk and ran a disk and hay presto its working.Iv got one question though if i wanated to upgrade my hdd and install a larger one how would i go about that if i dont have the xp disks? Could i just copy all the files from the current HDD to the new HDD will that work??

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July 17, 2010 at 10:35:27
"Usually" one can use a utilty - often arrives with a new HD (or is available from its website) that allows one to clone the disk to the new one...

Other ways include making a bootable image the drive - when it's all OK etc... - and then using that to boot the system and restore/transfer that image to a/the new drive...

Acronis is one such utiltity; and there are others...Norton Ghost-9 (an older edition nowadays...) is also an olde favourite...

You problem is of course that you have a netbook - and it has no built-in cd/dvd unit... But that could be circumvented by using an external usb cd/dvd unit;as I think these little netbooks allow a usb boot etc...

And another way - using a usb-adapter that allows one to connect an EIDE/SATA drive to a working system. Then clone the drive that way..?

I think you will have a wee bit more to do than that after having made and transferred the image to a new drive. I think it's fixboot/fimbr routine.. Not having "ever" done it thus far... I'm surmising at this stage...

Possibly others here who have gone that route will chip in advise/confirm...

A wee trawl does porduce a range of ideas too:

and this one does mention the M$- approach - amongst a couple of others...

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