WindowsXP will not shut down

July 25, 2012 at 17:57:21
Specs: Windows XP
My WindowsXP, will not shut down. What can I do?

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July 25, 2012 at 18:12:48

"Channeling the spirit of jboy..."

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July 25, 2012 at 18:13:38
Another CN user (Ed in Texas) suggested using this program to shut down:

You can also choose the "Load Last Known Configuration" option in the Safe Mode menu as stated in the link provided in Response #1.

"Denn also hat Gott die Welt geliebt, daß er seinen eingeborenen Sohn gab, auf daß jeder, der an ihn glaubt, nicht verloren gehe, sondern ewiges Leben habe."

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July 26, 2012 at 08:55:47
There could any one of a hundred reasons for your shutdown problems, but
more often than not, I have found that a failure to shutdown is caused by a single running program that fails to close during the shutdown process.

I'm making a couple of assumptions: 1) Windows is up-to-date with Service Pack 3 and all critical updates applied. 2) Windows is otherwise working.

First, make sure you've closed all the programs that you've opened. Most of these have buttions showing on the taskbar at the bottom of the desktop.

Next, one at a time, right click on the icons in the system tray (far right end of the taskbar) and if there is an option from its popup menu to exit or close the program, select it. Once you've identified and closed as many of these programs as possible, try to shutdown again. If it works this time, you have confirmed that one of these programs is the culprit and you have a little trial-and-error detective work to determine which one it is. Once you find it, check to see if there are any updates that may remedy the problelm. If not, and you can do without it, you might consider just removing it.

Finally, if after all this you still having shutdown problems. Here's a way you can manually force a shutdown until you find a resolution:

Open a Command Prompt window.

To force a shutdown: type shutdown -s -f and press the <enter> key.
To force a restart: type shutdown -r -f and press the <enter> key.

-- kptech

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Related Solutions

July 26, 2012 at 16:22:05
Install UPHClean (free from Microsoft):

Always pop back and let us know the outcome - thanks

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July 27, 2012 at 13:34:53
Hi Diamond22,

I am Bharath S from the Dell Social Media and Communities team

With regards to your issue, in addition to the steps mentioned by others, you could also try opening the registry(click start, click on run and type "regedit" without the quotes and press enter). In the registry, click on HKEY_Current_User under which click on Control Panel and then click on Desktop entry. On the right hand side, therre is a registry entry called HungAppTimeout. Right click on it and select the Modify Binary data and change the value to 1. Doing so ensures speedy process shut down thereby shutting down the computer faster.

Kindly revert for further clarifications,

Thanks and regards,
Dell Social Media Responder

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July 27, 2012 at 16:59:06
Dell_Bharath_S (Re #5).

Your last line phrase is a bit strange "Kindly revert for further clarifications". Do you mean revert back to this post? I've asked you this before but you never seem come back to posts anyway.

Further, the default XP registry value in the location you gave is 5000. This is "milliseconds" (ie 5 seconds). Do you really mean to set this to 1 (0.001 seconds)? Surely a value of 1000 (1 second) would be quite short enough for anyone.

Whenever suggesting a registry change it would be a good idea to determine whether the poster is familiar with making registry changes. In the wrong hands things could go badly wrong.

Always pop back and let us know the outcome - thanks

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