Windows XP won't shut down

Gateway / Mx6436
May 24, 2011 at 08:16:32
Specs: Windows 7 Premium, 1.794 GHz / 1982 MB

I have had this problem over the years.

It seems that when I install new software or update windows through the microsofts site, something happens to the Windows XP configuration so when I try to shut down the computer with an Explorer window open, Windows will not shut down unless I manually close the Explorer window. It will shut down other applications but not Explorer.

Is there a fix for this?

I have tried to reload Windows to resolve this but Windows Explorer always seems to fail either by installing a program or after installing updates.

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May 24, 2011 at 09:35:09
I don't know the reason for this but there's a lot to be said for having MS "UPH Clean" onboard as this closes all programs that are hanging and speeds shutdown. See here:

Please come back and let us know the outcome.

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May 25, 2011 at 08:17:27
sluytman, maybe? FWIW, Windows seems to have been plagued with shutdown problems of one sort or another since day 1. I use a standalone shutdown proggie (for convenience) called 'Slawdog' (said to work on all versions). Get it free @:
among other places. Works good and I drag/dropped the icon into my quick launch so it'd be handy for use.
Another thought (gas pain?), maybe you have some sort of nasty and need to scan? Be sure you scan with a cleaner capable of handling a worm/trojan such as Maleware Bytes or Superantispyware.
Ed in Texas

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May 26, 2011 at 14:33:08
nope, didn't solve the problem, but i am sure it is good for something

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Related Solutions

May 26, 2011 at 16:40:06
What didn't solve it, UPH Clean, Slawdog, or both?

IMPORTANT - Please come back and let us know the outcome.

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