windows xp won't play usb devices

April 24, 2011 at 08:46:37
Specs: Windows XP
i have a digitech rp 355 guitar modelling usb device hooked up to my computer running windows xp and windows has installed it and recognizes it and says there are no conflicts but I can't get any sound to play from it. When I go into sounds and audio devices and select the digitech and push the volume button I get a strange error message that says I have to install the device through the printers and other devices install option. I have an HP usb printer running on my system and wonder if it can be somehow causing the problem even though device manager says everything is working fine. Also I have a usb compsoite device headphone and microphone and although I can hear music through the headphones I can't get any sound to come through the microphone.

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April 24, 2011 at 08:54:32
"printers and other devices install option" Don't focus on the printer part of that statement. That message may just be saying you need to install drivers for the device.

Do you have an install CD for that device?

One other thing to check is if the sound card/chip is set for exclusive use for one device or for any devices.

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April 24, 2011 at 12:46:49
I have the up to date driver for the usb device but the soundcard part of your answer could be the problem. I'm running a soundblaster audigy card on my system with the onboard soundcard turned off in the bios to not conflict with the soundblaster card. How do I get the soundblaster card to play usb devices. Thanks for the help.

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April 24, 2011 at 13:44:19
Look at the settings. There may be a setting giving something exclusive use of the card.

Is the soundblaster working for other items? Is that device simply creating sound or some other type of files?

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