windows xp shuts down when installing any dis

October 22, 2010 at 09:27:05
Specs: Windows xp
windows xp shuts down whenever I try to install a disk

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October 22, 2010 at 09:40:48
Is this a cd? Name of cd... A floppy? name of program on floppy or is this a hard disk
a hard drive?

Is this a desktop or laptop?

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October 22, 2010 at 09:50:09
sorry- computer is desktop- shuts down when trying to load any cd- had tried to add netzero from disk,also Sims game which actually was on this computer at one time

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October 22, 2010 at 10:50:59
Every thing is fine until cdrom is used...hmm
if you had two cdroms I am sure you would of tried both..

Best answer so far....your power supply can't deal with the extra load or the cdrom is going bad.

cdroms are inexpensive and easy to replace.....even a garage sale cdrom for testing can save you some money.

Power supply's are also very easy to replace. If you do not have a tester take the power supply out and have it tested at a shop.....A moms and Pops shop will most likely do it at no charge. 4 screws and a few connections to unplug.

Depending on the age of the system new or used parts might be a factor...

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