Solved Windows xp restoration to factory setting

June 19, 2018 at 15:09:46
Specs: iPhone
How do I Restore my computer. I have windows xp and when I try the restarting with safe mode with command prompt, the computer stays with a black screen and no options to input the restore code

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✔ Best Answer
June 19, 2018 at 18:28:51
From what I could find, the HP Compaq nc2400 is about 12 yrs old. If you reset it, you'll have at least 10 yrs of Windows Updates to catch up with. Doing a reset should be the last thing you try, not the 1st. Which browser are you trying to use? Internet Explorer 8 should NOT be used under any circumstances. My guess is your system is infected. Which antivirus are you using? When's the last time you ran a deep scan for viruses & malware? Or ran a cleaner such as CCleaner-Slim?
https://www.ccleaner.com/ccleaner/b...

"I am trying to reset it so it can function smoothly without any extra programs that might have been downloaded over the years"

Open CCleaner, click Tools > Uninstall, then manually uninstall any programs or games you no longer need or want. After running the cleaner, doing an AV scan, & removing programs, restart the laptop & try to get online. But do NOT use IE8, Firefox 52 is the only safe browser left.
https://www.zdnet.com/article/windo...

Another option would be to dump XP completely & replace it with a lightweight version of Linux. Mint Xfce 32-bit might run on it, depending on how much RAM you have. 1GB should be considered the minimum.
https://www.linuxmint.com/rel_sylvi...

message edited by riider



#1
June 19, 2018 at 15:27:37
Make and model of computer may be useful here.

Also have copied any files you don’t want to lose to external storage?

And why the need to go the drastic step of factory restore?


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#2
June 19, 2018 at 15:33:56
It is an HP it has Compaq nc2400 written on it. It’s an old laptop. It connects to the WiFi but it won’t browse the internet. I am trying to reset it so it can function smoothly without any extra programs that might have been downloaded over the years.

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#3
June 19, 2018 at 17:34:18
Many things to get right, here is the first step.

"It connects to the WiFi but it won’t browse the internet"

Upload an SS ( screenshot ) of Device Manager please. No need to expand the drivers.

File Convoy - ( no time delays/Captcha-I'm not a Robot/account/registration needed )
http://www.fileconvoy.com/index.php
https://i.imgur.com/7UiiqWr.gif
https://i.imgur.com/6N1gfOj.gif

message edited by Johnw


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#4
June 19, 2018 at 18:28:51
✔ Best Answer
From what I could find, the HP Compaq nc2400 is about 12 yrs old. If you reset it, you'll have at least 10 yrs of Windows Updates to catch up with. Doing a reset should be the last thing you try, not the 1st. Which browser are you trying to use? Internet Explorer 8 should NOT be used under any circumstances. My guess is your system is infected. Which antivirus are you using? When's the last time you ran a deep scan for viruses & malware? Or ran a cleaner such as CCleaner-Slim?
https://www.ccleaner.com/ccleaner/b...

"I am trying to reset it so it can function smoothly without any extra programs that might have been downloaded over the years"

Open CCleaner, click Tools > Uninstall, then manually uninstall any programs or games you no longer need or want. After running the cleaner, doing an AV scan, & removing programs, restart the laptop & try to get online. But do NOT use IE8, Firefox 52 is the only safe browser left.
https://www.zdnet.com/article/windo...

Another option would be to dump XP completely & replace it with a lightweight version of Linux. Mint Xfce 32-bit might run on it, depending on how much RAM you have. 1GB should be considered the minimum.
https://www.linuxmint.com/rel_sylvi...

message edited by riider


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