Windows XP My Documents and My Computer will not open. Progr

December 27, 2011 at 09:44:59
Specs: Windows XP
Windows XP My Documents and My Computer will not open. Program Not Responding message. White screen only.

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#1
December 27, 2011 at 09:46:53
This could be any number of things.. can you give more details?

- Did it happen out of nowhere/build up over time?
- You had any power surges lately?
- Smelled something burning recently?


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#2
December 27, 2011 at 09:56:26
It happened out of nowhere. No power surges. No burning smells. The only way I can access my documents is through microsoft outlook by creating a new message and then attaching a file. I can open the file and manipulate it but it won't save any changed data. I can open My Computer through outlook express as well but can't do anything with what I open.

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#3
December 27, 2011 at 15:52:00
You really should have expanded on your specs, beyond Windows XP... (desktop/laptop? RAM installed? etc.).

Are you getting the same results in Safe Mode?

FWIW (in light of info)
Sounds like it is time to do a System File Check:
Start
Run...
• type in: sfc /scannow
OK (or Enter/Return)


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