windows XP does not update

Gateway / E6300
October 15, 2012 at 22:38:15
Specs: Windows XP, 3.4 GHz / 1525 MB
I have had this problem for a while and its just getting annoying now.. I have gone to Microsoft and checked out there and tried things I saw there, but nothing helped. (I saw a similar post on another board and it said something along the lines of re-registering the .dlls for update..tried it and no dice). Here's whats going on:
-The icon pops up and says updates available
-I click it and select the express install (I have also tried the other option ti gives)
-Everything looks fine..it says installing....done!
-I close it and then the icon shows up shortly after again with the same updates.
I usually just ignored the updates so the icon would go away, but that's probably not such a good idea. The updates will not install from auto update or if I try it from the MS site. Any ideas? Thanks.

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#1
October 15, 2012 at 23:02:30
Re-installing Windows is almost certain to rectify it if nothing else does.

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#2
October 15, 2012 at 23:47:01
You can try downloading the Windows Repair (All In One) Tool from this link:
http://www.tweaking.com/content/pag...

1 - Now start the Repair Tool, click the Start Repairs tab far right.
2 - Click the Start button (bottom right)
Note: At this stage it will ask to make a restore point, let it.
3 - UnCheck everything but the following.
4 - Check mark the following:
* Repair Windows Update
Note: Repair nothing else.
5 - Check mark the Restart System When Finished box.
6 – Now Click the Start button (bottom right)
When finished your pc will shutdown and restart.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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#3
October 16, 2012 at 07:05:29
What service pack are you running? Do you have Windows Genuine Advantage installed?

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Related Solutions

#4
October 16, 2012 at 14:11:23
Until the issue is fixed you might want to collect the missing updates as files, from here:
http://test.catalog.update.microsof...

Use the normal Windows update to collect the KB numbers, then make sure you select the ones for your operating system (eg XP Home or Pro, 32 or 64 bit).
For the malicious software removal tool data base you also have to select the latest date from the list.

As regards your issue, out of curiosity, what happens if you try one update at a time?

Always pop back and let us know the outcome - thanks


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#5
October 16, 2012 at 16:12:23
i am running SP 3. i will try some of these out when i get home (the problem is on my desktop not my laptop). I am trying to NOT have to re-install windows and if that ends up being the case, I will most probably just upgrade to win7. i will get back to you guys later...thanks.

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#6
November 2, 2012 at 17:15:49
Update: Sorry I took a while to get back to you guys..I go to school full-time and have been busy with mid-terms and stuff. I am going down the list of suggestions. I have just tried the tweakers.com fix recommended by MrGoodguy, and it seems to have worked so far. However, I want to be 100% sure it worked so I will wait a day or so before I officially close the thread (just in case). Thanks again for the suggestions!!

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#7
November 3, 2012 at 11:44:21
I think I'm just going to re-install windows. thanks for the suggestions but nothing seems to be fixing it.

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#8
November 3, 2012 at 13:38:30
Just one more thought (if you haven't re-installed yet). Can you find a System Restore point back to before you had the problem? Just trying to save you the re-install.

Always pop back and let us know the outcome - thanks


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#9
November 20, 2012 at 20:55:07
@ Derek-- I am not sure how far back that would be as I am not sure exactly when the problem started..I had thought of that already.

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#10
November 20, 2012 at 21:01:46
I still have not solved the problem and have not done a re-install yet because, well I just haven't (plus I don't want to deal with that right now). I have noticed something else regarding this problem. I had the windows update icon pop up with more updates than the six that will not install. I clicked install and let it do its thing. Strangely, it installed all updates EXCEPT for the six that will not install plus one other. These are what won't install:
There are all updates having to do with Microsoft .NET Framework--
KB979909
982168
2604092
2656352
2656369
2686828
2729450
I don't know if this info helps but I figured it's worth a shot. And before anyone else recommends a re-install let me just say..DUH!! I know I can do that but I like to tinker and fix things myself before taking the easy way out. Thanks.

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#11
November 20, 2012 at 21:26:11
1: Install the latest Windows Installer ( google to make sure this is the latest )
http://www.microsoft.com/en-au/down...
http://www.microsoft.com/en-us/down...

2: Look in add/remove to see what versions of .NET you have installed & write them down, usually you will not need all of these, for instance 3.5 covers a lot of programs. If you find a program won't run, check the program system requirements & see what version it needs.

3: Download & run the .NET Cleanup Tool & remove ALL versions. You may get an error message from programs that need .NET when you reboot. That is normal. When you reinstall .Net again, they will stop.
http://support.microsoft.com/kb/923100
Removal tool to fix .NET Framework install failures
http://blogs.msdn.com/b/astebner/ar...
Aaron Stebner's WebLog : Updated sample code that can detect the .NET Framework 3.5
.NET Framework Cleanup Tool
http://www.softpedia.com/get/Tweak/...
http://www.softpedia.com/progScreen...

4: Reinstall .Net again, I start with 3.5 & if none of your programs complain, that will be enough.
Here is an example of how you find .Net.
dot net framework 3.5 sp1 full download
http://is.gd/ubVW9N
http://www.microsoft.com/en-us/down...

5: Do MS updates again.


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#12
November 20, 2012 at 22:34:23
@ Johnw-- I will try that tomorrow and let you know. I never thought about trying to re-install the .NET software. I have actually noticed the different versions in the add/remove programs list and wondered if I could just delete the older versions, but never tried it. thanks.
***update*** so i looked in my add/remove progs list and all it showed was .NET 1.1 and .NET 4 clienet profile. i removed them both with the tool and downloaded 3.5 from the MS site. When i tried to install, it only gave me the option to remove or repair. I tried to repair and it gave an error (I don't get why it wouldn't ask for install since it wasn't listed as installed on my computer?). ran it again and selected remove, did a restart and re-installed 3.5. I will update and keep posted how it goes from here. thanks again.

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#13
November 21, 2012 at 04:11:02
See this Microsoft update fix tool http://fix-target.com/fix-the-probl...

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#14
November 21, 2012 at 06:13:21
Have you looked in Control panel> add/remove programs to see if those items are listed? If they are then remove them, reboot and try again.

If they are not listed, be sure you have checked the box to show updates.

Cclener Slim has a registry cleaner module included. This is one of those times where a registry cleaner is useful. I suggest you run it. You will be asked if you want to save a backup file when removing anything. You can save it anywhere. I save to the desktop, where it is easy to find if needed. I have never needed to use any backup and usually don't make one. Get Cleaner Slim from the link below.

http://www.piriform.com/ccleaner/bu...


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#15
November 22, 2012 at 15:05:35
@OtheHill-- I actually had CCleaner already and I ran it and it still had some registry stuff that was for .NET 1.1 & 4. deleted all of that and re-installed .NET 3.5...same problem. I found a pot on another board about re-registering the windows update .DLLs from cmd. i did that and the update icon goes away, but returns with the same 7 updates after i reboot. I am going to try another fix that seems to have worked for people before and see how it works...i'll let you know..thanks.

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#16
November 22, 2012 at 15:18:01
You do understand that netframeworks versions are NOT progressive. YOu may have a need for several versions at the same time. Whatever version was required for whatever program, it will always need that version.

So, if you originally had 1.1 you probably need it. Use Windows update to see what is needed. Those items may not be listed under critical updates but rather in optional updates.


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#17
November 22, 2012 at 15:28:20
Well the updates weren't installing even when I had them installed so I really don't think that will help. But i ran this Windows FixIt tool again from the MS site, and I looked at the results more closely and noticed something interesting. It seems the default location for updates has changed. Strangely, the tool detects this but does not fix it? From what I have found out so far, it seems I will probably have to backup and restore my registry, as something in the registry has gone screwy. Here is the screenshot of what I got for results after scanning with the MS FixIT: http://i48.tinypic.com/if4e45.jpg

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#18
November 22, 2012 at 15:35:33
"It seems the default location for updates has changed"

Try this.

1: Go to Administrative Tools/Services, and stop the Windows Update service.

2: Then go to the folder C:\Windows\SoftwareDistribution and delete ALL of the files and folders.

3: Then go back to Services and restart the Windows Update service which will recreate ALL of those folders again.

4: Then manually run the Update Service and everything should work. If you don't know how to manually start updates, reboot & Auto Updates should kick in.


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#19
November 22, 2012 at 17:36:15
I will try that next thanks. I also just remembered if I go to start->microsoft updates i can view the most recently installed updates. I did this and it shows the updates I am having problems with as having been installed correctly. so why does the auto update keep popping up with the same updates over and over?

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#20
November 22, 2012 at 17:38:06
"so why does the auto update keep popping up with the same updates over and over?"
Probably corruption.

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#21
November 22, 2012 at 17:41:27
@ johnw: i tried your recommendation of turning off the update service and deleting the files from the SoftwareDistribution file. once i delete the files, the auto update icon goes away and stays gone, but after i rebooted, it was back...with the same 7 updates.

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