Windows XP desktop gets rebooted randomly

Asus Laptop with intel pentium processor...
May 4, 2010 at 02:27:43
Specs: WINDOWS XP, 2GB
Hello
My desktop computer with win xp gets rebooted randomly. Sometimes it reboots a few secs after powering on the machine and some other times win xp is booted successfully and I can work on this machine without problems for a while only until the time when it gets rebooted without warning.

Sometimes, it has shown a blue screen for one sec before rebooting but I did not have time to read the message. Other times there was no blue screen and the computer just got rebooted.

I have tried to replace the RAM modules by a new one but the same problem happens.
Might this be caused by graphic card failure? Should I replace the graphic card?
Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#1
May 4, 2010 at 03:08:45
After debugging a stored dump with Debugging Tools for Wiondows (x86) WinDbg, I got this:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini050310-08.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.100216-1441
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a6a0
Debug session time: Mon May 3 20:51:51.609 2010 (GMT+2)
System Uptime: 0 days 0:41:52.171
Loading Kernel Symbols
...............................................................
...........................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {8, 80042000, 0, 0}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: 80042000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 8

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

PROCESS_NAME: McShield.exe

LAST_CONTROL_TRANSFER: from 00000000 to 0126bcaf

STACK_TEXT:
04d4e60c 00000000 00000000 00000000 00000000 0x126bcaf


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: INVALID_KERNEL_CONTEXT

Followup: MachineOwner
---------

Any idea?

Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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#2
May 4, 2010 at 04:40:44
Hello
Some other times like now, there is a black screen right after powering on the computer and I cannot see anything. The computer stays like that forever.
Moreover if I remover all RAM modules, then I guess I should hear some sound from the motherboard complaining of the absence of RAM. Nonetheless I do not hear anything now. Might this be problem with a faulty motherboard? Should I replace the motherboard?
Thanks

http://www.arreglaordenador.com
In-home technical services for computers to individuals and small companies. Arganda, Madrid, Spain


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