windows xp cant get the computer into advance

February 19, 2011 at 12:42:13
Specs: Windows XP
I was helping my Aunt who lives out of state to fix her Deminsion desktop computer over the phone. I had her run a chkdsk c:/f dos prompt to repair the HD, now she has a blue screen with error code 0x00000071 and the machine will not respond to a F8 prompt during boot up to get to the Advanced Boot Options. It just ignores the F8 command and tries to boot going through the Check disk and then back to the blue screen. She has no Boot or repair disk for the computer. Is there any way to get the system out of this cycle?

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#1
February 19, 2011 at 14:10:45
Where do you get the DOS Prompt, XP does not have any DOS, a W98 Boot Floppy ? Or do you mean NT Command Prompt ??

http://www.tek-tips.com/viewthread....


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#2
February 19, 2011 at 14:35:16
If chkdsk can't complete, I'd suspect the hard disk is faulty.

A thank you would be nice, if I have helped.


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