Windows Stops at Welcome Logon Screen

September 4, 2010 at 07:48:22
Specs: Windows Vista
I downloaded 'SpeedUpMyPC' software from Uniblue and now when I get to the login screen I get the error message

"Windows cannot load the user's profile but has logged you on with the default profile for the system"
"DETAIL Insufficient system resources exist to complete the requested service"

I am unable to actually access anything on my PC. Firstly does anyone know how I can access the registry from start up before I get to the log in screen and then if there is anyway to fix the problem?

The added complication is that the machine is a second hand Japanese machine that I purchased about a year ago and is missing all original XP discs etc and I'm using a Japanese keyboard being based in Japan.

See More: Windows Stops at Welcome Logon Screen

September 4, 2010 at 08:40:09
If you are getting into Windows then you should be able to perform a system restore, to a point prior to the installation of "speed up". Hopefully, that would reset the system back to original state.

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September 4, 2010 at 09:26:37
At the login screen I have pressed ctrl, alt & del and then tried to log in as the administrator but I then receive a message stating

"Windows cannot create a temporary profile directory. This may be caused by insufficient security rights. If this problem persists, contact your network administrator"

So currently I cannot even access my PC to try and solve the problem.

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September 4, 2010 at 12:58:28
Try booting to Windows Safe Mode by tapping F8 repeatedly at start up.

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Related Solutions

September 4, 2010 at 14:02:37
Sorry I forgot to say thanks for your last piece of advice OtheHill, I appreciate any advice I can get.

I have now managed to access the safe start up mode and I tried selecting the option to go back to a configuration that last worked and now my pc keeps rebooting and always bringing me back to the safe mode screen.

I have selected each of the options available :-
Safe Mode with Networking
Safe Mode with Command Prompt
Last known configuration
start windows normally.

Each time just reboots the computer and brings me back to the same screen again on a continuous loop.

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September 4, 2010 at 14:22:28
Go to Start button> help and support> tools> System restore. Choose a time before the installation of the offending program.

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September 4, 2010 at 14:33:09
Thanks for the prompt reply.

I don't know if I'm missing something really obvious because I cannot go to the start button.

My PC is continuously re-booting and only lands on the safe start page with the options I mentioned above. After the 30 second countdown has finished it just automatically reboots again to the same page with another 30 second countdown.

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September 4, 2010 at 14:59:06
"I have now managed to access the safe start up mode"

You need to actually click on safe mode option to go to safe mode.

Are you saying that if you choose to go to Safe Mode the computer still does a 30 second count down? That count down is to allow you time to choose a boot option. Once you chose last good configuration the computer couldn't start in that mode so it rebooted.

You should be able to see the start button when in safe mode. Follow the instructions above.

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September 4, 2010 at 16:55:41
sorry my mistake, when I said I can access the safe start up mode I just meant the screen giving me the options to choose safe mode, last configuration and start windows normally.

Whatever option I choose from that screen just reboots my computer back to the same screen with the 30 second countdown

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September 5, 2010 at 07:58:17
Without an installation CD I am not sure what you can do. Is there a restore partition on the hard drive? You could perform a factory restore. You will lose all personal files, installed 3rd party software and updates. You could copy your personal files using a number of different programs.

In the mean time you could try booting to Ultimate Boot CD and see if you can do anything with it. Or get a live version of Linux and boot to it. That can also be used to recover personal files. You will need a place to copy them to. Your optical drive will be in use.

Get UBCD at the link below. Get Linux puppy at the link below that. Finally, there is a third

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September 5, 2010 at 14:15:23
Thank you very much for all of your help, I really appreciate it

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September 5, 2010 at 15:33:16
Get back to us after you try some of those programs.

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