Solved windows keeps restarting at the first reboot

October 14, 2011 at 23:36:41
Specs: Windows XP Home, unsure
was reformatting and got to the first reboot.15 seconds blah blah. It rebooted fine and suddenly started to re install from the beginning again. I patiently went though it step by step again. Going for a full reformat on a NTFS drive. Not the Quick one but the full format one. The drive is not partationed so we only have one drive to deal with. No matter what I have tried I cannot get this computer to run the full setup. I will go back tomorrow to help the lady so would love some feed back. My email is ufonda@gmail.com for anyone who wishes to send info there.
I can make note tomorrow of cpu etc. never thought to do that today. Sorry I can't be of more help but would appreciate any and all help.
Ufonda

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✔ Best Answer
October 15, 2011 at 09:03:57
It's NOT a good idea to leave your email address in a post anywhere on the web - there are malicious people and malicious programs that are constantly looking for email address to abuse. You should delete it.
You can Edit any of your own posts on this web site, for a limited time, by clicking on the Edit this Message link at the bottom of your own posts.

Anyone can contact you on this web site by sending a PM - Personal Message - to your user name - you will get an email in your IN mailbox that you have a PM on this site, as well as the number of your PMs going up by one, without your email address being revealed to them, or their email address being revealed to you if they choose to send a PM to you, unless it's included in the text of the PM.
.............

Test the hard drive with hard drive manufacturer's diagnostics.

E.g.
Seagate's SeaTools will test (almost) any brand of hard drive.
http://www.seagate.com/ww/v/index.j...

Do the long test.

The Dos bootable versions of SeaTools can test the hard drive when Windows will not load properly, or even when the drive has no data on it.

It the drive itself passes the test, any data problems on the drive can be fixed one way or another.
.....

It the drive itself passes the test,.....


Your descriptions don't tell us enough, some of them are as clear as mud, and some of them don't make sense.

Is this your situation ?.....

After the first stage of Setup has completed successfully, you see Restarting in 15 seconds, the computer restarts, the second stage of Setup loads, but when it gets to 3x minutes remaining, the time remaining stays the same for a LONG time, then the computer black screens, the computer restarts, the second stage of Setup loads, but when it gets to 3x minutes remaining, the time remaining stays the same for a LONG time, then the computer black screens, in an endless loop ?

If that's your situation, XP's Setup does that when it can't deal with some problem it has detecting some hardware device.

Usually you can complete Setup successfully no problem if you unplug everything that is not necessary for running Setup. When Setup has finished, plug them in one at a time, and you'll usually have no problem with installing the drivers or drivers/software for the devices.
NOTE that some devices, e.g.many connected via USB, require that you install software for them BEFORE you first plug them in.

If it's a laptop or netbook, unplug any device connected to the computer's USB or PC card or ExpressCard or firewire ports, except a corded keyboard or mouse.

If it's a desktop computer, unplug any device connected to the computer's USB ports except a corded keyboard or mouse, unplug anything connected to firewire or serial (Com) ports; REMOVE the AC power to the case, unplug any cards installed in mboard slots not necessary for running Setup - usually a wired networking adapter card can be left in it's slot - some sound cards are known to cause this problem. Make sure ALL cards in slots still installed are all the way down in their slots - any cards NOT being all the way down can also cause this problem.
.........

If all of that doesn't allow you to complete Setup successfully, you probably have a damaged or otherwise defective hardware device.

In that case, it probably would have caused problems BEFORE you attempted to install Windows from scratch !

Was the computer user having device related problems and that's why you're re-installing Windows ?

E.g.

- for a desktop computer...
- a damaged or defective card in card slot

- for a laptop or netbook - some device that connects to the mboard is damaged or defective

- any computer -
- the mboard is damaged or defective

Power failure events, or lightning strikes in the area of where the computer is located or to the AC power grid or phone line, can cause power spikes or surges that can damage the computer or anything connected to it.

Is the computer user aware of any event like that happening ? It doesn't matter whether the computer was running at the time - if the PS or AC adapter had live AC power to it at the time it happened, damage could still have been done, and if it was a lightning strike that caused the event, that can get past anything even if the AC power to the computer was OFF, if the computer was still plugged in - voltage spikes can be produced that jump switches that are switched off.

A desktop power supply can damage something else while failing. Has the computer user replaced the power supply ?

The following is about capacitors on desktop mboards, but the same thing applies to laptop mboards and anything electrolytic capacitors have been installed on - card in slots, power supplies, even on boards inside external monitors, etc.

If your mboard is not new (usually the mboard is at least 2 years old when this happens)......

Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

What to look for, mboard symptoms, example pictures:
http://www.badcaps.net/pages.php?vid=5
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.
http://www.badcaps.net/

Pictures of blown capacitors, other components, power supplies, fried Athlon cpus, etc.:
http://www.halfdone.com/Personal/Jo...



#1
October 15, 2011 at 05:38:14
You only press a key once in the process when it says to boot from cd press any key. . After it reboots the first time, don't hit the key again. You only do it in the beginning of the installation.

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#2
October 15, 2011 at 08:28:53
I let it reboot on it's own. When asked to boot from CD I hit a key once only. From there it began the process all over again. I really appreciate you taking time to answer but I am in dire need of a solution. Was thinking maybe put it into another tower as a slave and try to reformat from that tower. Not that I think it will work but I am lost for answers. I thought it may be the CD itself so tried a different one with the same OS however that did the same thing. Is it possible the drive itself may have had a worm and the drive is messed up so badly it won't work?

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#3
October 15, 2011 at 08:46:34
It could be a bad hard drive. After the format, it should begin the installation, but can't so it reverts to formatting again. You could use a disk checking utility from the manufacturer's website.

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Related Solutions

#4
October 15, 2011 at 09:03:57
✔ Best Answer
It's NOT a good idea to leave your email address in a post anywhere on the web - there are malicious people and malicious programs that are constantly looking for email address to abuse. You should delete it.
You can Edit any of your own posts on this web site, for a limited time, by clicking on the Edit this Message link at the bottom of your own posts.

Anyone can contact you on this web site by sending a PM - Personal Message - to your user name - you will get an email in your IN mailbox that you have a PM on this site, as well as the number of your PMs going up by one, without your email address being revealed to them, or their email address being revealed to you if they choose to send a PM to you, unless it's included in the text of the PM.
.............

Test the hard drive with hard drive manufacturer's diagnostics.

E.g.
Seagate's SeaTools will test (almost) any brand of hard drive.
http://www.seagate.com/ww/v/index.j...

Do the long test.

The Dos bootable versions of SeaTools can test the hard drive when Windows will not load properly, or even when the drive has no data on it.

It the drive itself passes the test, any data problems on the drive can be fixed one way or another.
.....

It the drive itself passes the test,.....


Your descriptions don't tell us enough, some of them are as clear as mud, and some of them don't make sense.

Is this your situation ?.....

After the first stage of Setup has completed successfully, you see Restarting in 15 seconds, the computer restarts, the second stage of Setup loads, but when it gets to 3x minutes remaining, the time remaining stays the same for a LONG time, then the computer black screens, the computer restarts, the second stage of Setup loads, but when it gets to 3x minutes remaining, the time remaining stays the same for a LONG time, then the computer black screens, in an endless loop ?

If that's your situation, XP's Setup does that when it can't deal with some problem it has detecting some hardware device.

Usually you can complete Setup successfully no problem if you unplug everything that is not necessary for running Setup. When Setup has finished, plug them in one at a time, and you'll usually have no problem with installing the drivers or drivers/software for the devices.
NOTE that some devices, e.g.many connected via USB, require that you install software for them BEFORE you first plug them in.

If it's a laptop or netbook, unplug any device connected to the computer's USB or PC card or ExpressCard or firewire ports, except a corded keyboard or mouse.

If it's a desktop computer, unplug any device connected to the computer's USB ports except a corded keyboard or mouse, unplug anything connected to firewire or serial (Com) ports; REMOVE the AC power to the case, unplug any cards installed in mboard slots not necessary for running Setup - usually a wired networking adapter card can be left in it's slot - some sound cards are known to cause this problem. Make sure ALL cards in slots still installed are all the way down in their slots - any cards NOT being all the way down can also cause this problem.
.........

If all of that doesn't allow you to complete Setup successfully, you probably have a damaged or otherwise defective hardware device.

In that case, it probably would have caused problems BEFORE you attempted to install Windows from scratch !

Was the computer user having device related problems and that's why you're re-installing Windows ?

E.g.

- for a desktop computer...
- a damaged or defective card in card slot

- for a laptop or netbook - some device that connects to the mboard is damaged or defective

- any computer -
- the mboard is damaged or defective

Power failure events, or lightning strikes in the area of where the computer is located or to the AC power grid or phone line, can cause power spikes or surges that can damage the computer or anything connected to it.

Is the computer user aware of any event like that happening ? It doesn't matter whether the computer was running at the time - if the PS or AC adapter had live AC power to it at the time it happened, damage could still have been done, and if it was a lightning strike that caused the event, that can get past anything even if the AC power to the computer was OFF, if the computer was still plugged in - voltage spikes can be produced that jump switches that are switched off.

A desktop power supply can damage something else while failing. Has the computer user replaced the power supply ?

The following is about capacitors on desktop mboards, but the same thing applies to laptop mboards and anything electrolytic capacitors have been installed on - card in slots, power supplies, even on boards inside external monitors, etc.

If your mboard is not new (usually the mboard is at least 2 years old when this happens)......

Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

What to look for, mboard symptoms, example pictures:
http://www.badcaps.net/pages.php?vid=5
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.
http://www.badcaps.net/

Pictures of blown capacitors, other components, power supplies, fried Athlon cpus, etc.:
http://www.halfdone.com/Personal/Jo...


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#5
October 15, 2011 at 18:14:25
thank you so much for the information. It is much appreciated.

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#6
October 16, 2011 at 07:31:05
So - was that your situation ?

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#7
October 16, 2011 at 10:48:48
Just so were clear to begin the installation...the puter starts up it attempts to boot the windows disk and it then asks to "press any key to boot from cd" and you do.....then you get format options etc it goes through the install and then it reboots as part of the installation.......this is where you DO NOT hit "any key" to boot off the cd....you let it pass the cd and carry on to the hard drive installation of xp.

To add to what the other are saying....most of the hard drive diagnostics have a short and long test......do the long test....more reliable.

Also if the hard drive test is good, you may consider a faulty ram module, testing can be done by done loading and making a bootable cd of memtest86...just google it.


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#8
October 16, 2011 at 11:33:36
"...you may consider a faulty ram module..."

It's extremely rare for ram modules that worked fine in the same mboard previously to go bad, but it is common for them to develop a poor connection in their slot(s), which can be cured easily by re-seating them. .
It's extremely unlikely there is a ram problem if Ufonda actually gets as far as the second stage of Setup. If that was a problem, it's likely Ufonda would not be able to complete the first stage.


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#9
October 16, 2011 at 12:26:24
Wow this is awesome. I am ever so happy I found this forum. HopperRox you nailed it. That is exactly what happened! I will try again and did the hard drive diagnostic on it and all is fine. I have also taken Tubesandwires hint and cleaned the ram area and reset the ram ( just in case). I am going to now do the memtest86 and see what I get from google on it. Thank you all so much for replying to me.

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#10
October 16, 2011 at 22:22:02
Ah Tubes you're hard on me man!

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