Solved Windows Installer tries to install WP12

August 20, 2011 at 17:37:15
Specs: Windows XP, 3G
The original WordPerfect was factory installed; I loaded the WordPerfect 12 from an installation disk and it has worked perfectly for several years. The error asks for the disk to be inserted to install it, but the other day when I ran the disk an error reflected language that the disk is no longer viable. In Program Files, WP12 is there, but browsing does not solve or load the program. Now what? Incidentally, I use the WP12 all the time and it is working perfectly otherwise! Thanks.

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#1
August 20, 2011 at 19:00:37
Maybe, some files of the program are corrupt or lost.
So simply insert the program disk and install it again over the existing installation onto your computer.

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#2
August 24, 2011 at 15:55:38
Thanks for help! Guess what...I mistakenly tossed the WP12 installation disk after trying to run it repeatedly and it was not accepted, error message stated language that it was no longer viable. So, now I have the totally working WP12 onboard, but when I boot up every day the Windows Installer brings up request to insert the WP12 disk...not being able to I just clicked the Task Manager and ended the error message. My license expired long ago so there is nothing further I can do...however, having said that, my onboard WordPerfect 12 in Windows XP is working perfectly otherwise! I seems I was missing file name SetupWP.msi. Any and all further comments are welcome and would be appreciated. Thanks.

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#3
August 25, 2011 at 02:38:14
✔ Best Answer
If it's running smoothly, it must have todo with one of the registry run keys.

You can check that by clicking Start / Run and type in regedit. Then click ok.

In Regedit, choose Edit from the menu and select Find...
In the upcoming windows type run into the search field and select only keys and Match whole string only. Then click the Find next button.

Search the right window pane for entries, that might have to do with the WordPerfect. If you found something, doubleclick the entry and put a # infront of the Value data and click ok.
Below the Run key, you'll find also RunOnce.
The entries in there, should also be checked and are always below the found run key.

Be careful on editing the registry and only make changes to the suspicious entries in Run or RunOnce. Otherwise, you can damage the whole Windows system.

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#4
August 25, 2011 at 12:21:08
Thanks Paulsep,

Your recent response is without a doubt spot-on and although I am caution about going into the Registry, I will with the assistance of a knowledgeable friend at my side. Your step-by-step directive is wonderful and much appreciated.

DaFacz39


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