Windows Functionality Mostly Gone

December 7, 2009 at 22:50:46
Specs: Windows xp SP3
I have 2 different brand laptops that are experiencing the same problem. This does not seem to be virus related, as each laptop has never "seen" the other over a network or had similar apps loaded. And virus scans come up empty.

What happens is that Windows will load, but mouse functionality is for the most part gone. I MIGHT be able to click on a window, and it might come forward, and if it does I might not be able to highlight any of its icons or launch them. Drag & Drop is completely gone, but when I CAN highlight an icon, I can copy a file or folder and paste it to its destination. If I CNTL-ALT-DEL and go into Task Manager, sometimes that will free up the mouse to select or launch stuff, but only temporarily. I might be able to launch apps, but the same problems occur with those.

What weirdness is going on here?!

Thank you very much for any replies.

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December 8, 2009 at 09:47:07
Might want to spend some time on the web learning how you get infected and by what.

All the signs you are infected with malware. Run malwarebytes or spybot S&D [both free]

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December 8, 2009 at 11:28:33
I already ran Malwarebytes and System Suite's virus checker. No viruses detected.

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December 8, 2009 at 11:40:17
Great. Symptoms point to something monopolizing the cpu.

Do a control-alt-delete and bring up task manager. Show processes from all users. Select processes. Size the screen so you can see them all. Now move your mouse off Task Manager and see what is having the most utilization other than system idle process.

These mice are different models/brands?

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December 10, 2009 at 21:02:22
Sorry for the delay. The email notifications stopped for some weird reason.

I JUST discovered the problem, before I read your last post. It was the mouse, so I find it a coincidence that was where you were going. But here is the weird part. And this is why I didn't catch it earlier, because I DID try a different mouse during all of this. It was one of the first things I checked.

The problem was that the bad mouse would corrupt the Windows session somehow. So when I would test the mouse, I would disconnect the old one, and install the other one. But by then it was too late. I would have had to reboot with the replacement mouse to properly test the mouse. In fact, if I boot with the new mouse and THEN also hook up the old one, the problem returns. I think my old mouse is a virus! :)

BTW: It is not a specific USB port issue...all ports were affected when the bad mouse was on any one port.

As I said earlier, this issue is totally new to me...that a bad mouse can corrupt the windows session itself.

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