Solved Windows could not start because of an error in the software

Microsoft Windows vista home premium wit...
March 11, 2014 at 14:27:30
Specs: Windows Vista Home Premium, 2GB
Windows could not start because of an error in the software. Please report this problem as : load needed DLLs for kernel. Please contact your support person to report this problem.

Hi. I have an eMachines computer which was running Windows Me. I installed Windows XP Home Edition on it from the DVD/CD Rom Drive and now I get the above message. The BIOS is set to boot from the DVD/CD Rom but it does not pick up the DVD/CD Rom on boot up and goes to the above message. The only thing I am able to access right now is the BIOS.

I installed Windows XP yesterday but one RAM was faulty and the system was too slow so I uninstalled Windows XP back to Windows Me and after I fixed the second RAM to run at 128mb I decided to reinstall Windows XP a second time because the Browser on this old computer was out of date and did not function properly in Windows ME and also I could not install my Canon Printer as the system told me to upgrade.

What can be done to get past the above error meassage? I only have access to the BIOS onscreen at boot up and I don't have my old floppy boot disks anymore on floppy or CD Rom.

Hope someone can help.

Thanks.

Danny1234

message edited by Danny1234


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✔ Best Answer
April 6, 2014 at 21:23:21
You tried the ME cd and got the same 'cyclic redundancy check' error? It could also be bad ram. You mght try running memtest. You can download a bootable CD or floppy image here:

http://www.memtest.org/

I recommended ver 2.11 for a computer similar to yours in a previous thread.

It could also be the cdrom or hard drive (even though the HD doesn't show any scandisk errors) but test the ram first.



#1
March 11, 2014 at 15:20:36
Trillions of error combinations, always put the EXACT error message into Google.

Windows could not start because of an error in the software
http://is.gd/anhNdp


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#2
March 11, 2014 at 18:10:07
Please list your system specs. XP needs at least 512MB RAM but really should have 1GB+ to perform decently.

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#3
March 11, 2014 at 19:14:06
I don't understand how you're installing XP if your system won't boot from the optical drive.

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Related Solutions

#4
March 12, 2014 at 10:36:10
DAVEINCAPS Hi. In the BIOS i set the Primary Master as CD-ROM and Secondary Master as the Hard Drive but on boot up it says no operating system found?

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#5
March 12, 2014 at 19:44:13
The primary master and secondary master are determined how and to which IDE ports the drives are connected. I've never known a system where you could change that in bios setup. Usually the hard drive is connected as primary master and the cd device as primary slave or secondary master.

You can change the boot order in bios setup. To boot from the cd you need the cd/dvd drive to come before the hard drive in the boot order. For example you can set the cd/dvd drive as the first boot device and the hard drive as the second.


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#6
March 22, 2014 at 09:17:21
Hi DAVEINCAPS. Thanks for your reply. Maybe I got mixed up as my brain doesn't function normally when 2 PC's are not working and I have to post here on a mobile device which is painstakingly slow. In the PhoenixBIOS Setup Utility, the primary master is the Hard Drive 15307MB it actually says and and the Secondary master says CD-ROM. In the Advanced Tab the Installed O/S says PnP Aware O/S or a choice of Other. The main problem I have is that I am trying to reinstall Windows XP Home Edition. It loads the startup files and then I see the Windows XP Licensing Agreement and at the bottom it says Please wait... but nothing happens. I have tried the Recovery Module but that does not work either. I can access the C Drive and CD Rom from DOS but not sure which DOS commands could help me here. Any suggestions? Thanks. Danny1234

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#7
March 23, 2014 at 01:11:23
There is a 'setup.exe' on the xp cd root directory that should start the install but I doubt that would solve the problem. Since you seem to be booting from the cd OK there may be a problem with the cd or cdrom. Could also be bad ram or the hard drive. How much 'good' ram is installed in it and what's the cpu speed?

You said you went back to ME after the XP install failed. Are you using an upgrade xp disk? If so I think you usually start those from within an ME session, although you should be able to boot OK from the upgrade disk.


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#8
April 6, 2014 at 20:13:13
hi DAVEINCAPS

For my 2nd Desktop PC, (eMachines), I've now got a new XP Home Edition CD, Windows ME CD and Windows 98 First Edition CD.

I've increased the RAM from 256MB to 512MB

When trying to do a fresh install or a Repair Install of Windows XP, I get the following error:-

Fatal Error - Data Error (Cyclic Redundancy Check)

The XP CD is fine so that is not the problem. Also, I've googled Cycle Redundancy Check and the microsoft link provides solutions which do not work (apart from replacing the Hard Drive) mine of which is an IDE.

Therefore, I formatted the drive and tried to reinstall Windows XP but I still get the above fatal error. I even tried formatting the Hard Drive a second time and tried installing Windows ME but still the same problem.

I reset the BIOS to F9 default values and still the same problem when trying to do a fresh install and repair install. Also on boot up menu, I have a choice of 2 Windows XP Home Editions to choose from 1, or 2 but both installations are incomplete.

Also I did a SCANDISK on the Hard Drive a couple of weeks ago and there were no bad sectors. (I haven't done a SCANDISK before getting this error message but believe the Hard Drive is fine and would redo a SCANDISK as a last resort).

How do I get to the root of this problem? I thought formatting the Hard Drive and setting default values F9 in the BIOS would have resolved it.

Maybe you could give me instructions on what to do. Ideally, I want to put Windows XP on this eMachines. The PC came with Windows ME already installed but I am only able to use the IE6 Browser which is useless and couldn't even use the browser to install Firefox 2.0 so I won't be using Windows ME at all on this machine anymore. I bought a Windows 98 Disk to install the music software I talked about on another post, the software of which is only available to a Windows 95 or Windows 98 System but first I want to get Windows XP Home Edition installed successfully on this machine and later I may remove it to do a fresh install of Windows 98 (Unless I decide to have 2 Operating Systems on the same machine (Windows XP Home Edition and Windows 98).

Hope you can help.

Thanks.


Danny1234

message edited by Danny1234


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#9
April 6, 2014 at 20:17:33
Hi riider

For my 2nd Desktop PC, (eMachines), I've now got a new XP Home Edition CD, Windows ME CD and Windows 98 First Edition CD.

I've increased the RAM from 256MB to 512MB

When trying to do a fresh install or a Repair Install of Windows XP, I get the following error:-

Fatal Error - Data Error (Cyclic Redundancy Check)

The XP CD is fine so that is not the problem. Also, I've googled Cycle Redundancy Check and the microsoft link provides solutions which do not work (apart from replacing the Hard Drive) mine of which is an IDE.

Therefore, I formatted the drive and tried to reinstall Windows XP but I still get the above fatal error. I even tried formatting the Hard Drive a second time and tried installing Windows ME but still the same problem.

I reset the BIOS to F9 default values and still the same problem when trying to do a fresh install and repair install. Also on boot up menu, I have a choice of 2 Windows XP Home Editions to choose from 1, or 2 but both installations are incomplete.

Also I did a SCANDISK on the Hard Drive a couple of weeks ago and there were no bad sectors. (I haven't done a SCANDISK before getting this error message but believe the Hard Drive is fine and would redo a SCANDISK as a last resort).

How do I get the root of this problem? I thought formatting the Hard Drive and setting default values F9 in the BIOS would have resolved it.

Maybe you could give me instructions on what to do. Ideally, I want to put Windows XP on this eMachines. The PC came with Windows ME already installed but I am only able to use the IE6 Browser which is useless and couldn't even use the browser to install Firefox 2.0 so I won't be using Windows ME at all on this machine anymore. I bought a Windows 98 Disk to install the music software I talked about on another post, the software of which is only available to a Windows 95 or Windows 98 System but first I want to get Windows XP Home Edition installed successfully on this machine and later I may remove it to do a fresh install of Windows 98 (Unless I decide to have 2 Operating Systems on the same machine (Windows XP Home Edition and Windows 98).

Hope you can help.

Thanks.


Danny1234

message edited by Danny1234


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#10
April 6, 2014 at 20:18:42
hi riider

I recently upgraded the RAM from 256MB to 512MB in the eMachines Desktop PC.


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#11
April 6, 2014 at 20:20:25
hi DAVEINCAPS

The system does now boot from the Optical Drive (CD/DVD ROM) after I changed some settings in the BIOS.

Danny1234


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#12
April 6, 2014 at 21:23:21
✔ Best Answer
You tried the ME cd and got the same 'cyclic redundancy check' error? It could also be bad ram. You mght try running memtest. You can download a bootable CD or floppy image here:

http://www.memtest.org/

I recommended ver 2.11 for a computer similar to yours in a previous thread.

It could also be the cdrom or hard drive (even though the HD doesn't show any scandisk errors) but test the ram first.


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#13
April 9, 2014 at 17:09:00
Hi DAVEINCAPS (SOLVED)

I've never tried memtest before, but I looked at the website and tried to download a copy to 1 Floppy Disk but it was unsuccessful. I don't have any spare CD-R's / DVD-R's here at present so I couldn't burn a copy.

The 2 sticks of KINGSTON 512MB RAM was causing all sorts of VDU errors and other errors in the computer so I removed it and put the 2 original sticks of 256MB RAM back in that came with the eMachines computer.

The Hard Drive was really messed up as it had 2 Operating Systems on it, Windows ME and 2 incomplete installations of Windows XP. The first XP Rom was damaged which caused most of the original issues. I did change the jumper to slave on the Samsung HDD from the eMachines computer and put it as a secondary drive in my other main computer and formatted both partitions. I checked the HDD and it was ok. Also the Samsung CD-DVD device in the eMachines computer has some fault as it was failing to complete an fresh install of XP from the CD. I also tried installing Windows 98 (FE) on the eMachines computer and again it would not complete due to the Samsung CD-DVD fault.

Therefore, today, I put a Windows 98 Boot Disk into the eMachines Floppy Drive and ran FDISK from the A Prompt and enabled Large Hard Disk Support and deleted the existing partitions, one of which was an NTFS partition and then formatted the Samsung HDD. I then created a new DOS Partition and an Extended DOS Partition, rebooted and formatted the HDD and then rebooted again and inserted the Windows XP CD Rom to boot from CD and and installed a fresh copy of Windows XP which was successful.

So now I have successfully installed Windows XP Home Edition on the eMachines computer which runs relatively fast with just 256MB of RAM.

Swapping the RAM back to the original RAM that came with the eMachines computer helped solve this problem as well as using a fully working CD-DVD Device to install the Windows XP Operating System and also running FDISK to sort out the mess on the HDD eradicated and removed all previous operating systems resulting in no more Fatal Error - Data Error (Cyclic Redundancy Check) errors with a formatted Hard Drive, New Partitions and a Fresh installation of Windows XP from a full working original copy.

The Windows ME Operating System which originally was installed on this computer by the manufacturer in the year 2000 has now been replaced with Windows XP Home Edition. However as it is the 9th April 2014, I am unable to get the XP Updates and Security Essentials from Microsoft as support for XP ended yesterday. Do you know where I could get updates for XP from? Let me know if you do.

Thanks for your help with this eMachines issue, now finally resolved.

Best wishes

Danny1234

message edited by Danny1234


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#14
April 9, 2014 at 17:14:16
"Do you know where I could get updates for XP from?"

I have used this before support for XP finished, worth a try to see if it will work now.
I always got the feeling they kept them in their own database.

WinMate
http://www.majorgeeks.com/files/det...
http://www.t55.net/


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#15
April 9, 2014 at 19:24:00
We're glad you got it sorted out. It sounds like it was a real hardware mess. Did you actually try to get XP updates from MS? I thought the old ones were still available--just nothing new.

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#16
April 10, 2014 at 13:18:11
hi DAVEINCAPS. Thanks. I will try Johnw's recommendations now but as of yet XP SP3 and updates is not available now. I am upgrading to Windows 7 tomorrow. Danny1234

message edited by Danny1234


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#17
April 12, 2014 at 12:11:22
Hi DAVEINCAPS I got the Windows XP SP3 and the updates from the Microsoft website but I will be upgrading to Windows Vista or Windows 7 shortly. Thanks to all for your help on this issue. Danny1234.

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#18
April 12, 2014 at 21:39:37
That's good. Thanks for posting back.

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