will not start in windows xp or safe mode

April 30, 2013 at 09:59:57
Specs: Windows XP, amd 64 512
started up computer , windows screen came up and started to open then stopped and machine did nothing. Tried couple of times same thing. tried recovery mode still nothing. Tried formatting hard drive and installing recovery discs, still nothing . All i get now is it tries to start in windows then goes to black screen with curser top left

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April 30, 2013 at 11:28:37
Hi wmm49,

You may try reseating the memory and the optical drive and then try performing re-installation of windows.

If the issue persists even when windows installation is successful, hard drive needs replacement to isolate the issue.

Thanks & Regards
Manshu S

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April 30, 2013 at 14:11:34
Try/borrow another monitor.

If an laptop, use a plug in USB type. Try all your USB ports.

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April 30, 2013 at 16:15:33
Before reseating RAM clean edge connectors with a pencil eraser.

Always pop back and let us know the outcome - thanks

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