will not boot up at all, even in safe mode

Samsung N110-12pbk netbook
December 13, 2009 at 05:20:30
Specs: Windows xp
My wife's samsung netbook will not boot up at all and gives me the blue screen of death when it tries and brings me back to the screen of selecting to boot in safe mode or normal boot etc. She has always had Avast antivirus runing and when it started acting up i ran Superantispyware, spybot, and malwarebytes. it did get stuff off but after a week or so it now will not boot at all. Is there anything I can do?

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December 13, 2009 at 07:11:20
You could try doing a System Restore

To do this, boot from your Windows install CD and go through the install process until you get to the portion where it finds your existing system. It will then give you the option to do a restore.

Before you do that though, I would research the STOP error and the error code itself you see on her BSOD when it happens. It's entirely possible someone else has had this same issue and you might even find a resolution that doesn't involve a full restore.

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December 13, 2009 at 11:24:40
the problem is that this netbook like most netbooks don't have a cd rom drive to use the system recovery disk. Any help is appreciated

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December 13, 2009 at 11:35:52
If it is necessary to recover personal data then you could make a bootable flash drive with some tools on it. What tools would depend on what the stop errors are. Could even be hardware related, in which case a software fix is not possible.

I don't have any experience using netbooks. Can you boot to a setup screen where you pick what to boot to?

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Related Solutions

December 13, 2009 at 11:51:50
right now on my other laptop i am copying the samsung xp recovery disk to my external hard drive is there a way that the crippled samsung will be able to pull the info off of the external harddrive since i don't have a cd rom drive?

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December 13, 2009 at 12:33:38
Look at the link below. Pay attention to the line about buying Knoppix on a USB key (flash drive).

Knoppix is a live version of Linux that you can run on the netbook. Because it is not dependent on Windows it will work. Once Knoppix is running you can copy to the External USB drive.

You can also make you own USB Knoppix flash drive if you have the ability and the equipment.


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