Why is my hard drive space disappearing?

February 25, 2011 at 11:03:03
Specs: Windows XP
Hi
I am using a Dell Inspiron 6400 laptop and the internal hard drive space is constantly disappearing. Today I turned it on to find that 12 gigs of space had been filled for no reason, I got rid of a load of data and this morning I had over 7gigs free. Since then I have been doing some word processing and when I looked just now it has dropped down to 3.5 gigs (I haven't downloaded a single thing). It has been doing this on and off for a while now but before today it hadn't occurred for a few weeks.

Please help because I am worried that it will drop down to 0 again and I will be stuffed!

Thankyou for your time


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#1
February 25, 2011 at 11:07:19
Can you send us your tasklist so we can see what is running on your computer? To do this just run the following command at the command prompt...

tasklist > mytasks.txt

then go into your My Documents and opne the mytasks.txt and copy the contents to the forum.


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#2
February 25, 2011 at 11:13:17
I'm sorry I'm not particularly computer literate! How do I get the command prompt up? Thanks for your patience

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#3
February 25, 2011 at 11:14:53
Click on the Start Button -> All Programs -> scroll down to command prompt.

or

Click Start Button -> Select RUN -> type CMD -> Click OK.

You might want to get a friend to help.

This might help...

http://www.youtube.com/watch?v=foYs...


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Related Solutions

#4
February 25, 2011 at 11:20:41
Thanks here it is

Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
System Idle Process 0 Console 0 28 K
System 4 Console 0 236 K
smss.exe 668 Console 0 164 K
csrss.exe 716 Console 0 3,904 K
winlogon.exe 740 Console 0 3,348 K
services.exe 784 Console 0 1,812 K
lsass.exe 796 Console 0 1,492 K
svchost.exe 1008 Console 0 3,140 K
svchost.exe 1080 Console 0 2,040 K
svchost.exe 1120 Console 0 12,612 K
svchost.exe 1224 Console 0 1,592 K
svchost.exe 1256 Console 0 3,900 K
WLTRYSVC.EXE 1308 Console 0 320 K
BCMWLTRY.EXE 1320 Console 0 1,408 K
spoolsv.exe 1468 Console 0 1,528 K
LVPrcSrv.exe 1520 Console 0 968 K
sched.exe 1544 Console 0 688 K
avguard.exe 1624 Console 0 440 K
AppleMobileDeviceService. 1636 Console 0 648 K
WLService.exe 1664 Console 0 232 K
WLanCfgG.exe 1688 Console 0 1,648 K
svchost.exe 1708 Console 0 648 K
avshadow.exe 1764 Console 0 604 K
KService.exe 1780 Console 0 2,956 K
StarWindServiceAE.exe 1964 Console 0 1,116 K
svchost.exe 1988 Console 0 1,584 K
explorer.exe 1288 Console 0 15,096 K
hkcmd.exe 1908 Console 0 1,392 K
zremote.exe 2064 Console 0 2,208 K
rundll32.exe 2100 Console 0 908 K
stsystra.exe 2164 Console 0 1,956 K
realsched.exe 2188 Console 0 160 K
iTunesHelper.exe 2216 Console 0 2,964 K
avgnt.exe 2228 Console 0 1,412 K
Communications_Helper.exe 2236 Console 0 2,696 K
QuickCam10.exe 2268 Console 0 3,824 K
LVComSX.exe 2296 Console 0 1,364 K
DSAgnt.exe 2320 Console 0 6,920 K
ctfmon.exe 2400 Console 0 1,468 K
E_FATIBGE.EXE 2500 Console 0 1,156 K
DTLite.exe 2528 Console 0 1,992 K
BBC iPlayer Desktop.exe 2628 Console 0 18,388 K
COCIManager.exe 3060 Console 0 1,528 K
iPodService.exe 3884 Console 0 1,852 K
alg.exe 3960 Console 0 796 K
svchost.exe 260 Console 0 940 K
WINWORD.EXE 3360 Console 0 28,244 K
firefox.exe 2484 Console 0 267,984 K
plugin-container.exe 276 Console 0 24,556 K
cmd.exe 2256 Console 0 3,476 K
tasklist.exe 3128 Console 0 5,048 K
wmiprvse.exe 3440 Console 0 5,728 K


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#5
February 25, 2011 at 11:57:59
I don't see any thing that might be a problem. But I only looked at just a few of the EXEs you can research each EXE by using Google and do "What Is ABC.EXE" and go through all of them until you find one that might be causing the problem.

The next thing I would look at is your Internet Usage. 7 GB is not a lot of space these days if you deal with Movies or Music. My music collection takes up 28 GB alone and some of my friends have even more. My Movies use well over 100 GB of space. If you download a lot of movies or music or if you watch movies online the problem could be your Cache. Set you browser to clear the cache automatically to avoid this.


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#6
February 25, 2011 at 12:08:30
Thanks for that I will have a look on Google to try and figure it out. I'm pretty sure it can't be the internet cache though because its limited to 1024MB, plus I just cleared it and it did nothing.

Anyway thanks again, I shall give it a go!


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