Why does my tool bar disappear and how do I retrieve it

June 13, 2013 at 13:22:41
Specs: Windows XP
Hi, my screen constantly freezes and my tool bar keeps disappearing while using the new outlook email. I am worried about not being able to sign out when this happens HELP PLEASE

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#1
June 13, 2013 at 15:56:44
Test the hard drive first, just to check that it's in good health.
You cannot properly test the OS drive with a Windows-based utility so you'll have to test it with diagnostic software that loads from a bootable CD:

http://pcsupport.about.com/od/tools...


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#2
June 13, 2013 at 18:44:49
Your screen contantly freezes. How does it get 'unfrozen'? Do you have to do something like restart the computer or does it unfreeze on its own?

Does it seem to be related to the ouitlook toolbar problem or does it happen randomly?

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