Solved Why does my computer shut down randomly?

June 11, 2014 at 05:41:42
Specs: Windows XP
I have an MSI mboard with Phoenix-Award BIOS V6.00PG and Celeron CPU 2.53 GHZ. My computer sometimes will stay on for days when not in use but will shut down shortly after using video, downloading a file, running a malware scanner, or going into setup. It shuts down faster when in setup and will not finish a memory checker program. The only error I get is "Floppy Drive not Detected (40)", but it does not have a slot on the board for one and starts up every time if I press "F1". Is this simply a bad power supply?

See More: Why does my computer shut down randomly?

Report •

#1
June 11, 2014 at 08:38:32
✔ Best Answer
Have you checked the temperatures? I suggest you install HWMonitor from the link below to monitor both the temperatures and the key voltages. Bad voltage readings can be an indication of a failing power supply. High temperatures are usually related to dirt/dust inside the case and power supply.

Blow out the insides of your case and power supply using canned or compressed air. DO NOT use a vacuum cleaner as it can damage components due the ESD.

http://www.cpuid.com/softwares/hwmo...


Report •

#2
June 11, 2014 at 11:58:36
Are you sure you don't have a floppy drive pinout on the motherboard? I guess it's possible MSI went the cheap route on some versions of that board and didn't include it. The bios version should take that into account though. But you should be able to turn off the floppy-detect feature in cmos/bios setup.

When cleaning the dust out be sure to check the video card too.


Report •

#3
June 11, 2014 at 12:42:36
I can recommend dust cleaning the cabinet interior.
But how about checking out the performance settings in the system properties? I had an experience a short while ago with my computer freezing during Battle for Middle-Earth and video watching, until I updated my videocard AND adjusted my page pool memory (in advanced properties of My Computer) to a larger size. Then it stopped.

Report •

Related Solutions

#4
June 11, 2014 at 13:18:34
Might be worth trying a memory test on a bootable disk. If it fails then it is definitely hardware. Also try cleaning the RAM edge connectors with a pencil eraser, then pop the sticks in and out a few times to ensure there is no oxide in the socket.

Always pop back and let us know the outcome - thanks


Report •

#5
June 11, 2014 at 19:36:25
Thank you for your quick replies. I cleaned out the case with compressed air. I noticed some dust was not coming out in the cpu area so I took it apart and cleaned out a lot of packed-in dirt. I also looked closer at the board and I did find pins for the floppy drive. After trying a couple of drives, one worked and it cleared the start-up messages. Also, so far I have had no problems with random shut downs! Thanks a lot for your help, it helped me focus harder on the right areas to get a fix. I highly recommend this site. Thanks again.

Report •

#6
June 11, 2014 at 21:56:12
You're welcome. Post back if the problem reappears.

Report •

#7
June 12, 2014 at 09:02:33
You didn't need to install a floppy drive. You can disable the setting for the floppy search in the BIOS.

If you select a best answer the thread will then be marked as solved. See the blue heading above each response to "set best answer".

message edited by OtheHill


Report •

#8
June 15, 2014 at 13:07:48
Very good to hear it solved your problem!
One question: How could you take off the CPU? I thought that was dangerously unrecommendable, due to cooling paste.

Report •

#9
June 15, 2014 at 13:30:47
Re #8

OK if you clean the old paste off and redo it.

Maybe the poster only took the fan off though to reach the heatsink.

Always pop back and let us know the outcome - thanks


Report •

Ask Question