|"I think I ran some Windows XP updates, and now my computer won't let me do things because I'm not the administrator. Please help. I've been using my computer for a while now and have never had to log in to my user id, but recently, I had to change my settings so it would stop asking me to log in to my user id."|
Were you having the problem of "....won't let me do things because I'm not the administrator." BEFORE you "......had to change my settings so it would stop asking me to log in to my user id...." ??
If NO, you may have screwed something up when you "...had to change my settings so it would stop asking me to log in to my user id."
"I do not know where to see what kind of privileges user account "Joe" has. I am unable to do certain tasks because I am not the administrator, so I assume I have limited privileges."
When you boot the computer into Safe mode, you should see at least two user choices to log on to - Administrator and Joe .
Do you see that ?
When you choose the Administrator user, go to Control Panel - (Classic view) - User Accounts.
You should see Administrator with Computer Administrator below it,
and Joe with either
- Computer Administrator below it.
- Limited or similar below it
Computer Administrator below it = that user has administrator privilieges.
(Apparently the Guest user, whether it is enabled or disabled, does not show up there in Safe mode.)
If Joe has Computer Administrator below it, either
- you have malware that hasn't been found yet - that's most likely according to what I've seen
- or - much less likely - something else is screwed up .
If Joe has Limited or similar below it, click on the Joe user and click on Change the account type or similar - change it to Computer Administrator.
If you're not allowed to do that, you probably have malware.
Apparently Switch Users behaves differently in Safe mode
When you have loaded Safe mode, and then have chosen the Administrator user, when you click on Start, then Log Off, then Switch Users, nothing happens.
However, if you click Start, then Log Off, then Log Off again, you get the logon screen with all the users (except Guest, if it's been enabled) on it
You should see Administrator and Joe there in your case.
"On both "Administrator" and "Joe" user accounts, the folder "joe" was in Documents and Settings."
The folder Joe will always be shown there, unless, possibly, when you have malware, no matter which user you load, however, whether you can access the Joe folder is another matter.
" When my Administrator account opened, I clicked control panel/user accounts and my options were "Administrator" and "Guest (Guest account is off)"
That's NOT normal. I DO NOT see the Guest user there when Windows has been loaded in Safe mode.
Do you see the Administrator user listed on the logon screen when you boot normally ? If YES, that can only happen if your Joe user HAS been assigned limited privileges, and there are no other users other than Administrator that have administrator privileges. .
"When I open control panel/user accounts while on my "Joe" account, 3 user accounts show up: "Administrator," "ASP.NET Machine A...," and "Guest (Guest account is off)"
That's NOT normal either. When I boot normally and load my user, I see ONLY my user and Guest (has been turned off or on) there. The Administrator user should NOT be there. ASP.Net Machine may show up there in certain circumstances.
(i have only the one user made by me, which has administrator priviliges by default, and the built in Guest account has been turned on. The built in Administrator user shows up on the logon screen ONLY when I have loaded Windows in Safe mode.)