Why didn't my security software install?

March 29, 2011 at 12:39:27
Specs: Windows XP, Celeron D 3.2GHz/1 GB RAM
I got an error message when I tried to install Pandaclound Internet Security downloaded off the internet. I have XP without any service packs. I am specifically concerned that my PC is infected with malware which is preventing the install of the security software. Here's the error message:

Setup.exe - Entry Point Not Found

The procedure entry point EncodePointer could not be located in the dynamic link library KERNAL32.dll.

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March 29, 2011 at 13:34:15
Why are you running XP original? That version doesn't even support hard drives larger than 137GB. You need to use SP3.

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March 29, 2011 at 13:42:33
Correct- d-mondo! Install SP3 & install a decent free anti-v program while you're at it.



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