I Having the same problem. I tried restoring my laptop to factory setting but instead of getting to prompt to start the restore I got a prompt stating that I was missing a utility partition and that I could not restore it then restarts. I've tried to start up in safe mode by pressing f8 but to my surprise I get a black screeN command screen asking yes or no questions such as
Loading PBR4...done
Loading DRMK Version 8.00
Buffers=10 y/n
FILES=20
STACKS=0,0
And so on. I'm not sure what to do i just want to restore the system to factory setting. HELP!!!!message edited by HeyLady
"I got a prompt stating that I was missing a utility partition and that I could not restore" It appears the partition has been deleted. If that's the case, you will have to reinstall Windows using the Restore CDs which I'm sure you created a long time ago when the computer was new, right? If not, look here, right hand column:
http://www.gegeek.com/documents/3DC...
message edited by riider
Usually means faulty hardware, and in your case I'm betting it's the hard drive. It needs replacing.
HeyLady, same problem as who? what? It's booting from something. It's loading some dos commands from config.sys. Maybe this will help:
Install this on an thumb usb drive & see it it can get you going or recover your files. Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...
"I got a prompt stating that I was missing a utility partition and that I could not restore" It appears the partition has been deleted. If that's the case, you will have to reinstall Windows using the Restore CDs which I'm sure you created a long time ago when the computer was new, right? If not, look here, right hand column:
http://www.gegeek.com/documents/3DC...
message edited by riider