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White box in middle of XP desktop

Sony Vaio vgc-js250j/b desktop
October 29, 2009 at 21:35:12
Specs: Windows XP, 2.793 GHz / 1023 MB
I have a white box in the middle of my desktop on a windows xp desktop. I have done a system restore, and I have ran several different malware, spyware and etc. I have on my computer Avast, Comodo firewall, super antispyware, malwarebytes and spybot. I use ATF once a week to clear my temporary files. I do not know what caused this problem or how to get rid of it. Please help me. I am not sure if it is a virus or not. I am going to be needing my computer to be safe because I am going to be having medical files on my computer that has to be secure. Any suggestions would be greatly appreciated.

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October 30, 2009 at 05:20:30
Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.

See if box is not there when you are in Safe-Mode.
If it is not there, then it may be related to some program running in the background in Normal Windows.

You can do Start, then RUN, then type
Then uncheck items in the Startup tab.

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October 30, 2009 at 06:33:52
dreamcatcher, Here's another thing to check.

Right click your "Desktop", choose "Properties", under the "Desktop" tab click the "Customize Desktop" button, under the "Web" tab uncheck ALL items, click Apply/OK.


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January 1, 2010 at 09:03:22
thanks tufenuf your solution to my problem worked like a champ.....happy new year

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