Solved when i try to install any antivirus a blue screen appears

April 24, 2013 at 20:05:08
Specs: Windows XP, 0.99 ram
i can't install any anti-virus in my pc. i have win xp sp3 pro.
when i try to install any antivirus a blue screen appears and i can't do any thing it shows "there is a incomplete software installed" and then i have to pree the button on my UPS. i know there are many virus in my pc.first i got many antivirus for trials so i hate trials i want the full virson. from last 2 months i have not installed any anti virus. and i have inserted many pen drives and my friends say there are many virus in u r computer (all folder becomes shortcuts automaticully). PLEASE HELP ME...........................

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#1
April 24, 2013 at 21:19:00
✔ Best Answer
Have you tried an online virus scan such as - http://www.bitdefender.com/scanner/... or http://www.pandasecurity.com/homeus...

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#2
April 25, 2013 at 16:11:52
Most likely the virus is preventing the AV's from installing, that's probably why the online scan was suggested as first step. There are some other things you could try but see how you get on with that first.

Always pop back and let us know the outcome - thanks


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#3
April 26, 2013 at 07:18:44
what is AV's u mentioned above.......

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Related Solutions

#4
April 26, 2013 at 07:20:51
i am ready to upload the image of the error in my computer by the help of my camera..

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#5
April 26, 2013 at 08:23:34
AV's short for Anti-virus programs.

Always pop back and let us know the outcome - thanks


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#6
April 26, 2013 at 08:30:22
what to do.... online scanning is failed (update)

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#7
April 26, 2013 at 09:38:43
By the sound of it your computer is badly messed up, so the safest bet would be to backup your important files then either do a factory restore or windows re-install.

The alternative is to wait and see if anyone has time to spend several hours with you on here going through the whole system in the hope they can clean it properly.

There is no need to run without an Antivirus and it is asking for trouble. Microsoft themselves do one for free (Microsoft Security Essentials) and there are other free alternatives which are good and are not trials, such as Avast, AVG and Avira.

Always pop back and let us know the outcome - thanks


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#8
April 27, 2013 at 04:07:59
"i got many antivirus for trials "
You should only run 1 av at a time and unless you are properly uninstall the trials, thats part of the problem.

http://support.kaspersky.com/us/vir...

larry


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#9
April 27, 2013 at 06:27:49
Yes, almost every antivirus has an uninstaller on its website, although stopping them from running in real time before uninstall can help.

Always pop back and let us know the outcome - thanks


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#10
April 27, 2013 at 07:20:49
thanks pappy i thing it is because of u. i have success fully installed kaspersky 2012 for 30 days. one more help can anyone give a key for kaspersky 2012 or a file valid for 1 year..........

thanks to every one helping me...


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#11
April 28, 2013 at 13:45:11
No one here will help you with getting a key for paid software!

Free Antivirus Software:

AVG Free Edition - http://www.filehippo.com/download_a...

AntiVir Personal 13.0.0.3499 - http://www.filehippo.com/download_a...

Microsoft Security Essentials - http://windows.microsoft.com/en-us/...


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#12
April 28, 2013 at 14:15:18
Here's another popular freebie (some reckon it's the best):

Avast Free - http://www.filehippo.com/download_a...
It has to be re-registered annually but there is no charge.

These were mentioned in my #7.

As said, providing keys is hacking and we don't do that on here.

Always pop back and let us know the outcome - thanks


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#13
April 29, 2013 at 09:12:21
in avira av when it detect a virus to make us alert it makes a irritation sound how to Disable the sound...........

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