Solved What the hell is HP Win XP Recovery Supplemental Disc

September 23, 2013 at 01:11:21
Specs: Windows 7
I have an 2005 HP Slim line with Windows XP media Center Edition that I recently had to reformat. I have the original 3 recovery discs that came with the PC when bought new. Once I finish running the 3'rd disc the machine spits it out and ask for a supplemental disc. I do not have this so called supplemental disc and there was never one included with the original documents or disc's. Does anyone out there know what, and why the machine is asking for something that it did not come with. More importantly, how to possibly fix this issue ? Every time I get this message the computer eventually just shuts down. I am almost ready to use this machine for target practice..
Thanks Tim B

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✔ Best Answer
September 23, 2013 at 15:46:14
"I mean more of the hardware stuff and using the old F-Disk methods to Re-format in the old days. I may give that a shot on this"
Better to use the Windows 7 CD, Tim B.

Make sure when you reinstall, you delete ALL partitions & format to NTFS.

W7 - Click on > Drive options (advanced) Then highlight each partition & hit > Delete.
http://www.blackviper.com/os-instal...
http://www.blackviper.com/os-instal...

Here are some examples of why you delete all partitions.
http://forums.spybot.info/showthrea...
http://forums.whatthetech.com/index...
http://blog.eset.com/2011/10/18/tdl...

If you don't have a W7 CD, download the one that matches your product number.

32-bit Windows 7 Home Premium x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Home Premium x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
32-bit Windows 7 Professional x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Professional x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
Windows 7 Direct Download Links
http://www.heidoc.net/joomla/techno...

"I wish I had learned more about the software side of things"
GOOGLE, google, google everything you get stuck on, you will never be the first with a problem, just a matter of using keywords or the EXACT error message.

message edited by Johnw



#1
September 23, 2013 at 01:52:49
Have a look at this thread: http://community.spiceworks.com/top... which contains a possible fix for your problem. It may not work with XP but it's worth a go.

I believe the problem is that, even with the recovery disks, the install is looking for stuff on the recovery partition. If you have blown that away you get this message.


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#2
September 23, 2013 at 03:23:18
"I do not have this so called supplemental disc"
Hit Skip.

You must be connected to the Internet during this process.


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#3
September 23, 2013 at 15:31:09
Hi John, I have been connected through my Lan through the entire process. Unfortunately there is no skip option that comes up. It just says " Please insert supplemental disc into tray and hit ok to proceed ". I have tried getting around it a few different ways to no avail. Although I'm not an IT. guy, I have been working on and fixing computers since roughly 2000. When I say fixing, I mean more of the hardware stuff and using the old F-Disk methods to Re-format in the old days. I may give that a shot on this. I wish I had learned more about the software side of things. Thanks for the reply.. Tim B.

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Related Solutions

#4
September 23, 2013 at 15:33:52
Ijack, thanks for responding, I have'nt gone to the link you posted yet, but I will soon and I'll let you know how it works out ... Thanks Tim B

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#5
September 23, 2013 at 15:46:14
✔ Best Answer
"I mean more of the hardware stuff and using the old F-Disk methods to Re-format in the old days. I may give that a shot on this"
Better to use the Windows 7 CD, Tim B.

Make sure when you reinstall, you delete ALL partitions & format to NTFS.

W7 - Click on > Drive options (advanced) Then highlight each partition & hit > Delete.
http://www.blackviper.com/os-instal...
http://www.blackviper.com/os-instal...

Here are some examples of why you delete all partitions.
http://forums.spybot.info/showthrea...
http://forums.whatthetech.com/index...
http://blog.eset.com/2011/10/18/tdl...

If you don't have a W7 CD, download the one that matches your product number.

32-bit Windows 7 Home Premium x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Home Premium x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
32-bit Windows 7 Professional x86 ISO
Digital River: http://msft-dnl.digitalrivercontent...
64-bit Windows 7 Professional x64 ISO
Digital River: http://msft-dnl.digitalrivercontent...
Windows 7 Direct Download Links
http://www.heidoc.net/joomla/techno...

"I wish I had learned more about the software side of things"
GOOGLE, google, google everything you get stuck on, you will never be the first with a problem, just a matter of using keywords or the EXACT error message.

message edited by Johnw


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#6
September 24, 2013 at 05:58:02
Hello John, Funny how people think alike at times. That's exactly what I did last night. I just singed on to see if there were more responses and I see yours. Thanks for your help. Its an older machine but its like brand new ( Literally barley used ) it is working great now. Thanks Again Tim B.

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#7
September 24, 2013 at 14:36:18
"That's exactly what I did last night"
Nice work Tim.

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#8
September 25, 2013 at 09:58:27
Hello ijack, I just wanted to let you know you were dead nuts correct on the issue I was having. When I installed Win 7 the other night the XP recovery partition was still on the machine. It should not have been since during the system recovery I did with the OEM discs stated it was reformatting the hard drive. I totally spaced the that the entire issue was due to the fact that when you use the OEM recovery disc's it creates another recovery partition automatically. I think that's obviously where I goofed. Anyway I just wanted to acknowledge that you provided an answer that was correct also and the exact issue that was keeping me from moving on was as you put it. I just happened to remember I had purchased a Windows 7 Cd years ago for my daughters IBM laptop and that it would clear the entire computer out if I installed it. I had a brain fart from hell. I just wanted to say thanks for responding. I appreciate the help all you guys and maybe some gals ? offer. Thanks Tim B.

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