What are these Issues?

Micro-star international / Ms-6712
January 31, 2011 at 11:39:59
Specs: Windows XP, 1.35 GHz / 767 MB
Computer kept randomly rebooting, eventually got "unmountable boot device" error, i reformatted and reinstalled windows on both drives, alternating which one was the OS each time, but i keep getting the same problem. The pc works fine for almost a full day, but later when it reboots it will say it lost the ntfs drive boot file. This makes no sense because i haven't deleted or installed anything other than windows SP3, video driver, and internet related essentials like java and flash. Sometimes it says the ntldr is missing when i tries to boot and then refuses to boot.
The computer oftens makes a noise like it's turning on and off, and during this noise sometimes it actually does crash. Now i know something is faulty on the utility company becasue lights are flickering and if i turn on the microwave the pc crashes instantly. However when i figured out the microwave was a contributor to the random reboots we stopped using it. Now though the pc either just freezes whenever left unused for a few minutes, or it loses it's ntfs and ntldr stuff.

I understand no one can solve this problem without first obtaining info from me, so i need to know what info to post, as in what diagnostics should i run with what tools if any? I run chkdsk and it says it is fixing an $I30 file, then it deletes it. When i run chkdsk again it keeps doing the exact same thing with this file, telling me it's fixing it but never actually doing so.
Belarc Advisor tells me that the hard drives are healthy, even though i know one has failed before. The damn thing won't acknowledge any hd's if i try to swap them out, it only will work the way it's set up, and it's starting to irritate the hell out of me.
motherboard is MS 6712 ver10a, the bios is outdated either from '01 or '03(don't know how to update correctly so i haven't), geforce4 mx4000 sound card, fa311 netgear card.


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#1
January 31, 2011 at 11:54:24
When you get...

"unmountable boot device" error

it means your drive is failing. Reformatting will work for a little while but eventually the drive will fail completely. It is time to get a new hard drive.


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#2
January 31, 2011 at 12:12:16
are you using the /r or /f switch for chkdsk. Use /r

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#3
January 31, 2011 at 13:16:05
The computer will not recognize any other drives i attach when i try to install the xp os. It only acknowledges the drives it has and only if they are ordered with the smaller and possibly the failing one as master. It's absolutely pointless to buy a new drive if the computer refuses to recognize any other drives than it's original ones. I can't figure out a way around that problem. Even when i boot from the install disc it won't recognize a drive unless they are both there. I have changed the bios several different times trying to figure out why it won't work right. I have switched the slave to master in both the bios and the actual hardware cables. But it only works with the 10 year old 20G drive as master and the 80G as slave

The computer is telling me right now that it's locked up in something else and will run the chkdsk /r on the next boot up. It isn't telling me i have an "unmountable boot device" anymore and hasn't since the first reformat, and i think that only happened because the power keeps flickering causing the pc to reboot over and over until the drive corrupted. the main problem now is it just freezes for no reason. Or it can't find certain boot files. I understand the drive is failing but the pc won't function unless i have both drives attached, i can't figure out why.


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Related Solutions

#4
January 31, 2011 at 15:26:09
"randomly rebooting"
"motherboard is MS 6712 ver10a, "

Some old MSI mboards have this problem.

Some mboards develop this problem - electrolytic capacitors were installed on them that were not properly made, and they fail eventually - the mboard manufacturer didn't know they were improperly made at the time the mboard was made.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

This was the original bad capacitor problem - has some example pictures.
History of why the exploding capacitors and which mboard makers were affected:
http://members.datafast.net.au/~dft...

What to look for, mboard symptoms, example pictures:
http://www.badcaps.net/pages.php?vid=5
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.
http://www.badcaps.net/

Pictures of blown capacitors, other components, power supplies, Athlon cpu's, etc.:
http://www.halfdone.com/Personal/Jo...
......

"randomly rebooting"

"Now i know something is faulty on the utility company becasue lights are flickering .."

Power spikes and surges can damage anything connected to the computer, but they often damage the power supply first.

Your power supply may be damaged and/or failing.

Check the three main voltages it produces in the bios to make sure they're okay.
See response 4 in this:
http://www.computing.net/hardware/w...
.........

"unmountable boot device"

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittent, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.

80 wire data cables must have the proper end connector connected to the mboard IDE header - usually that's blue, but in any case it's the one farther from the middle connector on a 3 connector data cable.
........

"when it reboots it will say it lost the ntfs drive boot file"
"freezes whenever left unused for a few minutes, or it loses it's ntfs and ntldr stuff."

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...

Then test the ram.

If you want to try a memory diagnostic utility that takes a lot less time to run a full pass than memtest86 does, this one is pretty good - Microsoft's
Windows Memory Diagnostic:
http://oca.microsoft.com/en/windiag...
Windows Memory Diagnostic is limited to testing only the first 4 gigabytes (GB) of RAM.
It can be toggled (press T) to do a standard or a more comprehensive set of tests - use the default 6 test one first - if it passes one pass of that, use the latter one. A few of the tests in the latter set are intentionally slower.
If you don't have a floppy drive, see the Quick Start Information at that Microsoft link for how to make a bootable CD of the Windows Memory Diagnostic (you need Windiag.iso - you don't necessarily need to use the program they mention to add it to the CD).
........

"unmountable boot device"
"when it reboots it will say it lost the ntfs drive boot file"
"freezes whenever left unused for a few minutes, or it loses it's ntfs and ntldr stuff."

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

E.g.
Seagate's SeaTools will test any brand of hard drive.
Do the long test.
http://www.seagate.com/ww/v/index.j...

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
.........

"The computer will not recognize any other drives i attach when i try to install the xp os. "

If the mboard's bios Setup detects them, the XP OS will detect them.

You're probably not connecting them the right way, or you don't have them jumpered right, or you don't have the bios IDE drive connections set to Auto detect drives by the Auto or LBA method, or something else is wrong. If the bios recognizes any IDE drives it should recognize all of them, if IDE drive connections are set to Auto detect drives by the Auto or LBA method. XP without any SP updates on the CD cannot recognize drives larger than 137gb manufacturer's size as their full size, but it does see them as the max binary size that it can -128gb.


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#5
February 1, 2011 at 10:09:53
i tired to use the seagate tools, but during install it quits and says "msi launch conditions failed installation aborted."

pc crashed last night again, reformatted and installed windows on an 80G, finally without using the crappy 10 yr old 20G drive. We'll see how far it gets this time. I have the 80 set to master. It's partitioned twice. I'm wondering how do i know if i am using the right formatting...should i be using NTFS or FAT?


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#6
February 1, 2011 at 21:09:35
"i tired to use the seagate tools, but during install it quits and says "msi launch conditions failed installation aborted." "

That's as clear as mud .
If you make a bootable floppy or CD with the downlod, and boot the computer with that disk, you shouldn't see a message like that.
If you can't make that bootable floppy or CD on this computer, make it on another computer.
That' sounds like a message from the mboard's bios .

"I'm wondering how do i know if i am using the right formatting...should i be using NTFS or FAT?"

Weren't you paying attention ? When you make a new partition, the software partitioning type - NTFS, FAT32, or FAT - is either chosen by default, or chosen by you choosing it yourself, BEFORE the hard drive partition is formatted.

If both partitions on the 80gb drive are larger than exactly 32.0gb (32,678mb) , you have only one choice when you make a partition in Windows 2000 and up - NTFS .
If any partition is larger than 4gb but smaller than 32gb, you are shown the NTFS choice by default, but you can choose FAT32.

Windows 2000 and up software partition a hard drive partition and format the hard drive partition in one step, the software partitioning starting a little before the formatting - you have to choose, if you can, the software partitioning type before the hard drive partition is formatted - NTFS, FAT32, or FAT .
In Windows operating systems previous to 2000, and in Dos, you had to use Fdisk to software partition a hard drive partition, then you used Format to format that partition.
FAT software partitioning can only be used on hard (or flash, or memory card) drive partitions ~2.1 gb or smaller
It's not recommended to use NTFS software partitioning for drive partitions 4gb or smaller. FAT32 software partitioning should be used for drive partitions 4gb or smaller, and larger than ~2.1gb .


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