Solved Web site security certificate errors?

Self build / N/A
August 27, 2014 at 14:09:12
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz
I have a laptop and a desktop with Windows XP SP3. When I go to my web email site with the laptop it brings me right to the login page. When I do the same thing with the desktop, a message displays that Internet Explorer has blocked this website from displaying content with security certificate errors. It doesn't give me the option to view the certificate. I remember having a similiar issue like this years ago but I forgot how to correct it. Do I need to get new certificates? How do you so this? Any ideas on how to proceed to correct this issue? Thanks.
P.S. When the message comes up, I click on "go to this site anyway" and all is fine. The Computing.net site is also displaying this message.

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✔ Best Answer
August 30, 2014 at 17:35:29
My issue has been resolved. All that was necessary was to run the certificate update for Windows XP (KB931125). I was getting the message "Internet Explorer has blocked this web page from displaying content due to security certificate errors" on this site and others. Updating the root certificates corrected the issue. According to Microsoft, XP does not update its certificates properly and you must update them yourself using the root certificate update every 3-4 months or so. When you get the above mentioned error, you can be sure the root certificates have expired and need to be updated.


#1
August 27, 2014 at 14:12:26
Is the date and time correctly set on the desktop pc?

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#2
August 27, 2014 at 16:07:14
What version of IE are you using on the problem computer? Have you tried using another browser?

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#3
August 27, 2014 at 19:45:40
The date and time are correct. I am using IE8.

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#4
August 28, 2014 at 02:00:28
You're sure the year is showing correctly? I would have expected that to be the reason too. If the date on the computer doesn't fall within the valid period for the certificate you get that message.

Well anyway if it's not that maybe it's a security setting. I made a note about that problem--'IE options--security--prompt for unsigned activex'. In IE8 there's nothing worded exactly that way but there is one for 'download unsigned activex controls' and the options are enable, disable and prompt. That's disabled on mine and is the recommended setting. You might want to play around with the activex settings. You can always reset everything to IE default.

Check this too. I'd made a note of it also:

http://support.microsoft.com/kb/931125

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.


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#5
August 28, 2014 at 13:50:14
I have since corrected one of my issues. The certificate for my webmail site was not in the Trusted Authorities store at all. I exported the correct certificate from my laptop and imported on the desktop. That corrected the issue I was getting when a page displays indicating that the certificate is from an untrusted source. So, that's resolved. Apparently, Windows Updates did not update the certificates. If you remember back in October and November of 2013 people were having all kinds of issues with Windows Updates for XP. I was aware of KB931125 and if the import didn't do the trick, I was going to update all the root certificates. Maybe I still should do that, since I'm still getting "Internet Explorer has blocked this website from displaying content with security certificate errors" on other sites, including this one. What do you think? Thanks.

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#6
August 29, 2014 at 03:03:56
I've only installed 2 security updates to IE 8. One was a cumulative update on the same download page as IE 8 (IE8-WindowsXP-KB2618444-x86-ENU.exe) and the other was just recently after they officially dropped xp support but found a major bug so they went ahead and posted an xp fix because everyone was bitching about it (IE8-WindowsXP-KB2964358-x86-custom-ENU.exe). I don't recall if I ever did a root certificate update. But I've never had the problem you're having and we're both running IE 8 on XP sp3. Maybe your security level is too high? Mine is at Medium-high.

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.


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#7
August 29, 2014 at 12:00:02
My security level is at medium-high also. I checked Internet Options on 2 other computers and the custom level under the security tag has the same options checked and both computers do not get those security certificate errors. I suspect that the certificates need to be updated, which is KB931125. I don't think I installed the KB2964358 update so thanks for mentioning that. With that update and the certificate update, I think I should be able to resolve any remaining issues. Thanks.

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#8
August 29, 2014 at 20:58:42
Hope it works out. Post back and let us know.

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.


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#9
August 30, 2014 at 02:33:36
You can usually induce these errors simply by visiting Google's News page with Internet Explorer 8. http://www.google.com/news

It must be a flaw with Internet Explorer 8. If you can try this and also get these errors, it would confirm my suspicions.

http://sdfox7.com/xp/ie8cert.jpg and http://sdfox7.com/xp/ie8cert2.jpg

The two consistent errors are the persistent security bar at the top, and the missing pictures on the web page. It's odd because most every other site loads with no problems (other than encouraging you to use a more modern browser).

I noticed these issues several months ago and simply switched to using Firefox and Chrome full time.

http://sdfox7.com

message edited by sdfox 7


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#10
August 30, 2014 at 17:35:29
✔ Best Answer
My issue has been resolved. All that was necessary was to run the certificate update for Windows XP (KB931125). I was getting the message "Internet Explorer has blocked this web page from displaying content due to security certificate errors" on this site and others. Updating the root certificates corrected the issue. According to Microsoft, XP does not update its certificates properly and you must update them yourself using the root certificate update every 3-4 months or so. When you get the above mentioned error, you can be sure the root certificates have expired and need to be updated.

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#11
August 30, 2014 at 22:22:32
We're glad that fixed it. Thanks for posting back the results.

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.


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