Web mail no longer accessible on laptop with XP SP3 & IE8

Self build / N/A
December 10, 2015 at 12:43:52
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz
My ISP is Verizon. I use Web Mail Classic to access my email. I have a laptop with Windows XP SP3 and IE8. Recently, the login page for web mail will not display. I tried deleting temporary inet files but that didn't work. I checked if I had Java enabled and I do. If I want to continue to access my email on this laptop do I need to use a different browser such as Chrome? I don't think Chrome is dependent upon what version of Windows your're using. On Verizon's web site, it states web mail is compatible with IE 5.5 and up. I don't understand why all of a sudden I'm getting the error message that Internet Explorer can not display the web page. Other sites load fine. Any suggestions? Thanks.

See More: Web mail no longer accessible on laptop with XP SP3 & IE8

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#1
December 10, 2015 at 12:47:48
Is this the link you're using: https://webmail.verizon.com/signin/...

Have you tried using Firefox or Chrome?


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#2
December 10, 2015 at 13:04:40
You really should NOT be using IE8 for anything other than Windows Updates (if there are any updates for XP anymore). IE8 is outdated, it's no longer considered secure, & many sites are dropping support for it. I suggest you download & install the latest version of Firefox or Chrome (or both) & use them from now on.

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#3
December 10, 2015 at 14:31:56
I'm going to both www.Verizon.net and www.Verizon.com; they both resolve to the same ip address. The login page will not display in either case. Maybe Verizon hasn't updated their FAQs and IE8 is no longer supported, especially since FIOS is the main thing with them now. Any suggestions on downloading Chrome? Can IE8 stay installed?

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#4
December 10, 2015 at 17:47:03
You can have as many browsers as you want, just don't use IE, except like riider said, for updates.

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#5
December 10, 2015 at 18:49:56
If you plan to upgrade your windows, be advised that windows 10 windows update agent is not dependent on IE11 or any browser. It is a stand alone app.

i_Xp/Vista/W7/W10 User


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#6
December 11, 2015 at 09:41:47
As Win 10 has been mentioned, note that it is not a free upgrade from Vista and that it would upgrade IE8 to IE11 (also adding 'Edge') at the same time.

Always pop back and let us know the outcome - thanks


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#7
December 11, 2015 at 13:57:16
I was able to visit a Verizon forum site and at the top of the page was a notice saying "We no longer support IE 8. Please update to a more recent version or start using another browser." So, it looks like I'm going to have to install Chrome or Firefox. Thanks to everyone for your input.

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#8
December 11, 2015 at 15:01:28
OK thanks for letting us know.

message edited by Derek


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