web cam connection

Hewlett-packard / Ex329aa-aba m7567c
June 8, 2010 at 10:42:04
Specs: Microsoft Windows XP Professional, 3.401 GHz / 3582 MB
cannot connect to the internet using a f series hootoo ip camera and wrt54g router???

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#1
June 8, 2010 at 10:51:41
Any chance you could include some troubleshooting information instead of just a statement of it doesn't work?

Like for example how did you configure the camera to get an ip?


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#2
June 8, 2010 at 11:01:55
I can view the camera on the inner access and it works fine but when I try to access it on the outer access it ask for a user name and pw..which is on the bottom of the camera..but when I type it in it keeps saying wrong pw access denied...the ip address of the camera came up and when I updated it auto to my computer all I have to do is hit update...I can type the address on the computer I am using in a yahoo search bar and it comes up..but when I sent the address to my granddaughter and she tries to access it..it won't come up...

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#3
June 8, 2010 at 11:11:42
You have to setup port forwarding to the camera in your router for outside access.

You have internal ip vs public ip on your routers wan port. Usually you setup port forwarding by entering a name like camera, the ip address of the camera [you need to do a static ip assignment to the camera] and then you select the port number the camera is configured to listen on.

Once setup you access the camera remotely by typing http://wanipaddress:portnumber

This should be covered in the camera and router manuals.


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Related Solutions

#4
June 8, 2010 at 11:23:40
the camera is set to port 80...I have set the camera on a static address...do I need to change to a different port???

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#5
June 8, 2010 at 11:44:19
I would. Set it to something above the known ports range.

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#6
June 8, 2010 at 13:20:10
I set the camera to port 100 went into the router and set the port forwarding to 100...type in wan--my ip address and:100 at the end and came up with a list of china address?????

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#7
June 8, 2010 at 13:43:07
are you typing a 192.x.x.x ip address?

you should not be using a port number in the well known ports range of 0-1023 which is why I suggested what I did. Something in the 7000 range is pretty common for camera/security systems.

BTW you can't test port forwarding from your lan. You have to be outside of your intranet coming in.


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#8
June 8, 2010 at 17:00:58
would u try typing http://192.168.1.101:7000 and tell me what comes up????

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