Web Browsing is SLOW

June 4, 2009 at 13:50:21
Specs: Windows XP
I am running Windows XP with the latest service pack. The machine is a bit old, but came installed with Windows XP and has run fine for years. I access the internet using a cable-modem with our local cable provider and a Linksys wireless router (connected via cable, nor wireless card). I have a virus checker and a spyware remover installed.

Over the past few months I have noticed problems with the internet. Though still able to connect and browse, once I restart the modem/router, things quickly slow down. For example, internet explorer consistently refused to let me upload a 1.5 MB zip file… it timed out and aborted the upload. I tried the same thing on Firefox and it did eventually upload, but it took almost 45-minutes for the upload to complete. That is COMPLETELY ridiculous.

My wife tried to bid on something on eBay last night. When she hit the bid button, it took between 5 and 7 minutes for the next page to come up.

I’ll be working with my internet provider’s tech support tonight to see if it’s a cable modem problem, but is it possibly the operating system that is causing the problem?

I don’t THINK it is, because I have my work laptop that accesses the internet fine from the network at the office, but experiences the same slowdown at home (via wireless card). But I’ve been wrong before, and it could be some kind of network setup issue at home.

Any ideas?

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June 4, 2009 at 15:08:15
You can see if there is an update for the router modem by visiting the manufacturer of the router and search for downloads/firmware updates.

My experiences with this type of issues is that there is just too many things running in the background and using the resources.
and/or the ram has gone bad. You didn't mention how much ram you are using but google for memtest86 and prepare the boot media and run the program for atleast 12 hours or if any errors at all show. Any error is not acceptable and the ram would need to be replaced.

I would also run these three programs all are free.

ATFcleaner..........cleans temp files and also the prefetch
Ccleaner..........also cleans the other temp files and url's from history and such but also has a registry cleaner that is safe to use and you should use from time to time to clean dead registry entries from your system.
winpatrol.....allows you to stop various start-up and BHO that are running on your computer.

All three programs are designed to clean and make your system run faster and better.

Change Is Good

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June 4, 2009 at 17:48:07
As it is happening on 2 computers, I would reset your cable modem.


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June 4, 2009 at 17:53:35
These also may help.

Cable Modem Diagnostic

Troubleshooting Cable Modems
Microsoft Windows XP 64-Bit Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

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June 4, 2009 at 18:29:40

Good to see you back,




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June 4, 2009 at 19:28:54
Thanks Ewen, nice to see you are still here as well.

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June 4, 2009 at 21:46:03
if you are using IE8, I would suggest uninstalling it and reverting
back to IE7, that may be your problem.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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