Solved web browsers stopped working

November 23, 2013 at 11:47:13
Specs: vista/ xp
I got freedompop wifi and the first time I got on the internet with it on both my pc and laptop it worked great. The next time I tried to browse all my search engines had stopped working. Even though it said I was connected to the Internet I had no way search. It did it on both devices.??? How can I fix.?

laptop-vista
pc- xp


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#1
November 23, 2013 at 16:20:48
If you are certain that freedompop caused this issue then maybe they would be the best first contact. This write-up didn't exactly turn me on:
http://techland.time.com/2013/06/05...

Have you tried setting Google as your homepage just to see if that works?

Always pop back and let us know the outcome - thanks


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#2
November 25, 2013 at 11:21:47
MY GOOGLE CHROME DOES NOT WORK EITHER. FREEDOMPOP IS INTERNET CUSTOMER SERVICE ONLY. IS THERE A WAY TO RE-INSTALL INTERNET EXPLORER FROM THE COMPUTERS PROGRAMS?

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#3
November 25, 2013 at 13:40:55
✔ Best Answer
Please drop the caps.

My thinking was that as this issue came along when you changed to freedompop then that had something to do with it.

Yes, it should be possible to uninstall IE which will revert to a previous version (assuming you had one). You then download a new version.

Before that I would try IE Reset:
IE > Tools > Internet Options > Advanced > Reset button.

However, as you also have issues with Google Chrome (another browser) then it is hard to see how fixing IE will cure the problem. I don't use Google Chrome but that has a Reset feature too:
https://support.google.com/chrome/a...

Always pop back and let us know the outcome - thanks


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