Used Disk Sanitizer, now XP won't load

February 28, 2011 at 01:25:52
Specs: Windows XP Pro, Intel T2500 Core Duo/2GB DDR2
I will lay out all of the pertinent information about the system first:

HP Compaq nc8430 laptop
Windows XP Professional
Processor: Intel T2500 Core Duo (2.0 GHz)
Original Hard Drive: Fujitsu 80 GB 5400RPM SATA
Memory: 2GB DDR2 667 PC2-5400

Things I have done so far: purchased a new hard drive for it (400gb) and switched out the memory. The memory works fine in another laptop.

The laptop is a friend’s and I offered to install Windows XP Pro on it for him. The laptop did not have an OS installed on it as it was given to him that way. The Windows XP had been deleted off of it as well as all its information. The person that gave it to him said it worked fine and all it needed was for the XP to be reinstalled in it again.

Originally, I had installed Windows XP Home on it and it worked fine, but then I read that the version had to be the same one for its product key to work. I also read that when two OS’s are installed on the same hard disk, they take up more space and often there’s driver conflicts. I thought if I cleaned the drive completely, the reinstallation of Windows would work better, take up less space and not cause driver conflicts.

It had its original hard disk of 80gb but after I sanitized it, it did not want to install the Windows reinstall disk that I received from HP. I ordered the reinstall disk from HP by phone. I read that sometimes the hard drive is unusable after sanitizing it so I decided to purchase a brand new hard drive, a 400gb disk from the same maker as the original hard drive it came with; Fujitsu. When I called HP to order to disk, they informed me that I could still use the existing key, so they sent me out two disks; the reinstall disk and an application and driver recovery disk.

The new hard drive that arrived so I could install the Windows XP Pro to it gave me lots of difficulty as I had to keep trying to get it to install; and remember, this is the NEW hard drive, not the old one, as the same thing was happening there as well.

When I tried to install XP to the new drive, I don’t know what I press, but it got as far as installing windows, but then came the part came for it to shut down, it said it needed to reboot. I suspect it was F6. After it rebooted, it did not start from the hard drive, it would just be a black screen sand say: "A disc read error occurred. Press Ctrl-Alt-Del to Restart". So I’d press that and it would go either way: back to reinstall through the disk or just say that up there if I didn‘t select “Optical Drive“. That happened ONE time. After that, even pressing Ctrl-Alt-Del did not work as I had to use the shut down button and get it to restart that way.

I have been searching out solutions, but they always seem to involve something else that is not what’s going on exactly with this laptop. I cannot get it past the installation of Windows XP Pro.

Someone here wrote that one problem may be that XP won’t load to a SATA HD and that might be why I am getting the error message. If this is an issue, how can I fix it? I have the second disk which has the drivers but when I insert it, it doesn’t do anything, nothing loads from it.

I would like any help with this. I am running out of solutions. Thanks.

See More: Used Disk Sanitizer, now XP wont load

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February 28, 2011 at 07:02:38
If you have a SATA hard drive then in BIOS you need to set SATA to IDE MODE

Though maybe it is not a hard drive error and it has other faults like memory or is just knackered hence why no O/S installed ?

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March 1, 2011 at 01:13:21
The laptop came from NASA which is why the OS had to be wiped clean of any info on it. It was running fine with it before. I had also mentioned that I had been able to install Windows XP SP1 Home Ed and it ran it fine.

With regards to the BIOS, I am quite familiar with it in other computers but in this one, there is a lot of it that is missing, meaning there are no real options to select.

There's a heck load of security features, one to get it to default settings, then which to boot from first, different tests, of course the disk sanitizer and nothing else, such as what you mentioned. But if I change it to IDE mode and the HD is a SATA, what will happen?

And like I had mentioned, there is no where in the BIOS to make that kind of change.

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March 1, 2011 at 01:54:05
I suspect the F6 option you were speaking of in your original post is the option that comes up whilst the XP setup files are being loaded into memory (RAM) and the need for any SATA drivers to be added to the mix.

I also suspect that because you didn't load the SATA drivers at this prompt the reboot has caused the loss of all of the loaded information needed to intialise XP setup.

It has always been a bit of an annoyance for me whenever I have needed to load XP onto a machine with a SATA HDD, which is why I almost always invariably used nLite to create my own slipstreamed XP install disk with the SATA (and any other) drivers incorporated. I also include the validation key just to make the process that little bit less painful.

Creating your own install disk is not a difficult process and the tools (nLite) used are free, I'd personally recommend going this method.

Below is the best looking tutorial I found after a quick search:

You should be able to use the linked page above as just a basic guide, if you look into the options there is much more you can do with nLite, just remember to keep the file under 700MB, and remember to let nLite create the ISO for you, this is the bootable file which will let you load the new OS from CD.

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Related Solutions

March 3, 2011 at 08:02:04
Thanks for that btk1w1. That sounds like exactly what I does seem like the install disk doesn't see the disk.

Now, I went to the site at the link above, there's different versions of the download, since I am not running SP3, will it be an issue if I use one that includes it? The disk comes with SP2 as most all install disks now include.

From this page: which one would be the version I need as I am not familiar with what all the versions include or don't include.

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March 3, 2011 at 08:13:01
With what I have been learning about Microsoft not going to be supporting XP in the near future anymore, I am telling everyone I know that is thinking of buying a laptop, that, if they want to be able to continue using it way into the future without any hassles, to purchase one that:

a) has a 64-bit system or can be easily made over to one. I bought one like that back in 08’

b) that includes SATA drives not IDE

c) that has at least Vista running on it as that can be upgraded to Windows 7.

I recently bought another one that has a 64-bit system and also running Windows 7. I also helped my sister pick one off of eBay that would be able to do the same.

I love XP and got used to Vista and will miss them both, just like I bid farewell to the ol’ 95’ and 98’, but Windows 7 has a lot of really cool things they don’t have.

So, mush ahead lil’ doggies! Into new Windows territory we go!

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March 3, 2011 at 19:46:46
You can download the latest version from filehippo:

It doesn't matter which service pack you are running, and you can choose to incorporate whichever service pack you choose into your slipstreamed disk.

It is true that Microsoft are going to cease their support for XP, and they wre meant to have done it already a couple of times. XP is still the most widely used operating system so how much longer they will support it is really anybodies guess. If you enjoy using the OS you know you can still use it even after support for it has stopped. There are people still using all flavours of windows some of which haven't been supported by MS for years.

Going to Windows 7 in my book was a very good change for me. The learning curve not so steep and when I occassionally fire up XP it startles me how unpolished it appears in my eyes now.

Have fun forging your way into new territory, you know you can always stop by here for a road map of sorts if needed.

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March 13, 2011 at 11:18:51
Thanks btk1w1. Your answers have been very helpful. I have been so busy with other things lately but I shall get on this soon. I come back on and let you know if it was successful. This site is great and so is the comp help. Thanks again.

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