used compute says no modem detected

August 22, 2011 at 05:56:29
Specs: Windows XP, 2.8ghz 1mb
bought used Dell. 2.8ghz 1mb. Brighhouse internet (cable). ethernet connected. computer was cleaned. When I try to connect I get "no modem detected". What do I need or need to do?

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August 22, 2011 at 06:34:10
Did you install all the necessary drivers when you "cleaned" this computer.

Ethernet of Network Interfaces Card drivers are the ones you need. You can start looking here.

If you enter the Service Tag which you should find on a label on the bottom of the laptop it should take you directly to the drivers you need.


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August 22, 2011 at 07:59:09
simplest solution is to put in a PCI ethernet card....real cheap anymore and you won't have any problems. Onboard ethernet on Dell's are really finniky.

If Solution #1 doesn't work for you, then I suggest you try the PCI card solution.

Some HELP in posting on plus free progs and instructions 7 Medals

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August 22, 2011 at 08:21:34
"Brighhouse internet (cable). ethernet connected. "

Are you using a dial-up internet connection or a high speed one ?
That indicates you're probably trying to use a high speed internet connection.

"When I try to connect I get "no modem detected". "

You NEVER get messages about high speed modems in Windows - you only get messages about dial-up ones.
High speed modems DO NOT show up in Device Manager - they don't show up anywhere in Windows. Only the network adapter connection to them shows up.

If you don't need to use the dial-up modem, you could simply go to Device Manager, RIGHT click the dial-up modem's entry, and choose to Disable it.

(e.g. RIGHT click on My Computer - Properties - Hardware - Device Manager)

Restart the computer.

Windows is set to try to use a dial-up internet connection by default, if a dial-up modem is detected, whether it's working properly or not.

To set your computer to use the high speed internet connection........

(I'm assuming the drivers for the network adapter on the computer you have the network cable connected to have been installed and it's working fine.The network adapter will show it's working fine in Device Manager if those drivers have been installed.)

Start up Internet Explorer - choose Tools in the top bars - then Internet Options
Control Panel - Classic view - Internet Options.

Click on the Connections tab.

Click on the Setup button at the top of that page.


Connect to the Internet

Set up my connection manually

Connect using a broadband connection......

There are two of them -
usually you use the second one - see your ISP's (Internet Service Provider's) web site to confirm that if you're not sure.
For the time being, try choosing the second one.

Click on Finish .

Restart the computer.

Start up Internet Explorer. It will take a short time for Windows to find the internet connection the first time
After that, Internet Explorer, or whatever internet browser you use, will find the internet connection faster.

Check the version of Internet Explorer.

Start up Internet Explorer.

Choose Help then About Internet Explorer in the top bar.

XP comes with IE 6.x but it's not being supported properly these days by many web pages.
It's recommended you install IE 8.x.
IE 9.x still has lots of bugs.

Even if you don't want to use Internet Explorer you should have IE 8 installed. The files loaded for it include files other than just for the IE internet browser that other internet browsers benefit from.

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