USB printer not responding

Custom / CUSTOM
March 8, 2010 at 15:33:49
Specs: Microsoft Windows XP Professional, 2.401 GHz / 2047 MB
I recently changed my printer setup :
Had it connected via USB bus to my main XP computer, but decided to try another layout, being this one:

I'm connecting the USB printer to my (wireless) router. My main XP is connected with a wired connection to the router.

Now, all runs OK, I can print, all OK.

But, then comes the problem. I'm printing (it was from my wireless XP connection, but that does not matter), and my printer is out of paper. No big deal. Put in new paper.

And after that : nothing. I can add new printing jobs, but nothing gets printed. Lines (empty lines) get added to the printer spool, and the one that should be printing (first in), says "Printing".

The printer in the mean time is action fully normal, it's on, all normal lights working, no errors, no paper jam.

The cause of this problem is that my router is acting as a printserver, and he does not manage to get any message back to any of the devices initiating printing request. And maybe there should not be, my printer spool looks normal (although it remains in status Printing, while it is not).

Can somebody help here ?

I think only 1 thing works now : completely shut down Windows, power off printer, power on printer, , start Windows, empty spool (if any left).


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#1
March 8, 2010 at 16:00:47
What happens, if you go to the printer configuration at your xp machine and disable the use of print spooler?
In that case, the printer driver should send the whole print job to the router (which is acting as print server).

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#2
March 11, 2010 at 02:14:03
I have to look this one up, I don't know how to skip the spooler ... I've setup the printer the way the router told me so, and it works ... most of the time.

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#3
March 14, 2010 at 07:01:38
Problems seems to be that if you run out of paper, you need to shutdown both the printer and the Windows machine that initiated printer jobs (and losing all the jobs in there). I guess the issue is that the router does not want to tell me what the error really is, and all locks up.

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Related Solutions

#4
March 14, 2010 at 13:46:04
When ever a print job gets interrupted and the printer will be turned off and again turned on, the rest of print job will be send to the printer.
The problem is, that the control information for what to print is in the beginning of a print job.
So if the printer has to print graphics, the control command is first send to the printer and then the graphics data to print. When print job is interrupted and printer is turned off and back on again, the graphics data of the print job will be send to the printer, but not the control command to print graphics. And then the printer is printing crap, gets sometimes a formfeed commend and so on.

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#5
March 15, 2010 at 03:44:28
I've definately seen that before, but it's not the problem here.

Nothing gets printed, cause the queue is blocked, but not sure why. The weird jobs just disappear, after a boot of both Windows and the printer itself. Some sort of cleanup of jobs (because they appear as weird jobs in the queue ... no names ..)


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#6
March 15, 2010 at 04:38:46
You do not have to restart the computer, to empty the queue.
You simply select all print jobs, and delete them.
Then you open the services of your computer, rightclick the spooler service and select restart.
After that, click the printers queue and press F5 for refresh.
Queue is empty.

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#7
March 15, 2010 at 04:42:33
> You do not have to restart the computer, to empty
> the queue.
> You simply select all print jobs, and delete them.

That does not work, the jobs just remain there

> Then you open the services of your computer,
> rightclick the spooler service and select restart.
> After that, click the printers queue and press F5
> for refresh.
> Queue is empty.
>

I'll try that next time, that may prevent me from needing to restart the computer indeed...


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#8
March 15, 2010 at 05:11:52
Next time, you got this problem, check, whether the spooler service is currently running.
In the past, there was a problem, where the spooler service still stopped.

Have you all the latest updates installed for your Windows machine?


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#9
March 15, 2010 at 05:17:39
What's about the routers firmware.
Is there installed the latest firmware?
Have you checked the router manufacturers homepage for this probem. (FAQ or support page)?

Also maybe this Microsoft page can help:
http://support.microsoft.com/?scid=...


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#10
March 15, 2010 at 12:19:01
Only checked the routers admin pages itself, and it said my printer worked OK there ... no more details. I'm reluctant to check on the routers internet pages, since they probably tell it's a problem with the printer. And, it sort of is, but if you say you are a router and a print server, you should take over printer error handling itself, and the router (US R.) is pretty crap there.

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