Unhiding file extension of all files

Hcl infosystems limited / Infinity
April 10, 2010 at 23:39:18
Specs: Windows XP Pro-sp3, P4-2.8GHz/512MB
I am using Custom built PC(Dual core-2.0GHZ, 2GB memory, WinXP-sp3, Nod32 v2.7, ZA Free v9.0.112. & facing several problems.

1. Whenever I wanted to unhide file extentions for normal & system files to identify viruses(.exe files), windows is reverting to original positions due to strange reasons.

2. I could enable viewing hidden files from folder options, but I could not access system volume information\_restore files as windows is not giving me access even in Admin mode. It also refusing to restore my PC to an earlier date. But same is not so in my laptop where I could access aforesaid files & system restore is working.
3. Normally, after opening My computer or My documents or any folders, at the left there is a blue pane (in Win-XP-Pro). But about 3 weeks back I found that left blue pane vanished. Though this is not creating any problems in running windows, but I want to know the reasons behind this vanishing effect.

Kindly try to solve my problems.


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April 11, 2010 at 09:26:12
You trying to identify a virus by a file type is a complete waste of time. It's like trying to use a magnifing glass to see a star in another solar system.

You use antivirus/antimalware software like avast! and malwarebytes, both of which are free to download and use.

The usual reason the left pane disappeared is because you went into Explorer/tools/folder options and on the general tab you changed under tasks to "windows classic view" as opposed to "show common tasks"

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April 11, 2010 at 12:51:04
Hello Sir,
Many thanks for your prompt rply. After following your advice, the left pane has reappeared. Malwarebytes had already been installed in my PC. I scan my PC with it once a week after complete update but nothing found so far. I have not tried Avast so far. I use Nod32-( fully updated) because this is extremely fast, least system resource consuming & its report from AV-comparatives.org found to be very good. However I shall try Avast free version shortly. Should I also install Ad-Aware ?
Regarding my inactive system restore, & un-hidingfile extentions, kindly suggest some remedy.

Thanks & regards,

J. G. Paul.

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April 11, 2010 at 14:34:15
"jgp123"... have you tried system restore in "safe mode"?
... tapping <F8> key @ bootup
... folder options (uncheck) Clear! the "Hide protected operating system files"
to view "system volume information"

... also Clear the "Use simple file sharing" (Recommended) check box.

... Right-click the System Volume Information folder and then click Properties.

... Click the Security tab.........(seen when simple file sharing is cleared)

...Click Add, and then type the name of the user to whom you want to give access to the folder. Typically, this is the account with which you are logged on. Click OK, and then click OK again

... Double-click the System Volume Information folder!


......................................... more


... Posting is provided "AS IS" with no warranties
Grrrr... ...im

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Related Solutions

May 23, 2010 at 11:56:18
Many thanks mavis007 for your suggestion, which worked perfectly. I could reach safe mode, though after little difficulty. My PC responded system restore perfectly in safe mode which I never tried earlier. I could restore my computer about two month back which solved an old problem (after 5-6 minutes inactiveness,system disconnects internet connection & goes to standby without any reason).

After following your suggestion, now hidden system volume information folder become accessible to me. However, after opening the folder, I found one hidden file "tracking.log" where partial data are written in machine languages. But in my laptop, after opening syst.vol. inform. folder no such tracking.log file found. Is anybody tracking my machine rermotely?

I am extremely sorry for replying late

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May 23, 2010 at 15:45:50
Just a little information.
It is OK to show "protected system files" in order to investigate issues. I would not advise this on a general basis long term because in normal computer usage you can get confronted with all sorts of files which should not be touched. For example, these appear when you have set up a group of icons in a folder on the desktop.

That tracking.log file is not anything to worry about and appears on some machines in the place you mentioned - try putting it in Google for information. Another good reason NOT to "permanently" show protected system files.

Google is NOT the only Search Engine!

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May 23, 2010 at 22:49:28
... thx "Derek" ... saves me fingers

... "jgp123" ...& goes to standby without any reason ..."

... there's a reason for everything! guess I'm "just long in the tooth"

... guessing it might of been a "power options" setting in control panel(?)

... as for "replying late" its wonderful to receive a response its good to interact it does have an effect one way or another.....lol!


... Posting is provided "AS IS" with no warranties
Grrrr... ...im

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