Uncontrollable browser scrolling

Symantec Norton 360 version 3.0 - 3 user...
December 7, 2009 at 03:39:34
Specs: Windows XP
Since yesterday, my scroll bar, and hence any page Im trying to view starts scrolling up and down continuously. This happens to web browsers, Windows browsers, Winamp volume scroll bar and Windows picture and fax viewer zoom in/out button. It might be happening to other applications as well, but I've noticed it in the above instances.

The page content and scroll bar bounce up and down so fast that it's impossible to click on anything. So right now Im using my office PC

So for selecting items am using ctrl key + mouse to control the scroll bar from auto scrolling , this is for temporary but how to resolve it ?

Could this be a virus? Is there a way around this?

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December 7, 2009 at 22:47:23
naveenknet, "Could this be a virus? Is there a way around this?" Some sort of nasty (virus, worm, trojan, etc.) was my first thought. Think I'd scan just 'cuz.
Another thing to make sure of is a stuck key or wheel on the mouse. Seems to me you could isolate either by simply unplugging the component and see if it still scrolls?
Ed in Texas.

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December 8, 2009 at 00:39:53
Thanks Ed for your reply..

But unfortunatley am using optical mouse only and i have trojan remover and Norton antivirus but still i couidnt got any virus. I dont know whether its any hardware problem are any virus that couldnt caught by my antivirus.Plz suggest your solution...

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December 8, 2009 at 21:28:57
naveenknet, I THINK Norton's can deal with a trojan, but since I don't use it, don't know for sure. I KNOW for a fact that Superantispyware can and you can get it free @:
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas.

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