unable to load Windows XP on new HD in Dell XPS desktop

May 3, 2013 at 06:47:42
Specs: Wiindows 7 Home Premium, 3.15 GHz/8 GB
Acquired a Dell XPS 400 computer which was free only if I was to remove the original HD and destroy it in front of the widow of the original owner. So, I bought a new WD HD and installed it. I have been unsuccessful in doing a clean install of Windows XP Pro on this new HD. It starts up loading files and when it gets to the part that Windows is Ready to Start, I get the BSOD with a Stop Error of 0x0000007E with PCI system address F748EOBF at base F7487000. According to the widow, the computer was functioning fine prior to her spouse passing on. I tried a spare HD and the same problem occurs. Tried SATA drivers when clicking on F6 during installation, no help. Ran WD's diagnostic CD for their HD's and it was good. Bios setup shows the correct information for the new HD. Cleaned connectors to RAM, Optical drives and video cards. No go. Ran MemTest 86 on RAM for 4 hours and they were fine. I have also cleared CMOS and restored Bios to Default settings. Anyone have any suggestions at this point? thanks.

OS: Windows 7 64bit/Ubuntu 12.04 LTS 64bit
CPU/Ram: E8500/8GB PC2-6400
Manufacturer/Model: AVA Direct / Built online


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#1
May 3, 2013 at 08:09:15
Manual for XPS 400 (contains diagnostic lights section) - https://www.google.ca/url?q=ftp://f... (direct download)

Drivers and Downloads for XPS 400 - http://www.dell.com/support/drivers...


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#2
May 3, 2013 at 09:29:33
" Tried SATA drivers when clicking on F6 during installation, no help". Please explain that statement.

Did you install the SATA drivers? See the link below.

Do you have any external hardware like external drives or flash drives, printers, cameras, scanners, wireless devices, etc. connected?

http://answers.microsoft.com/en-us/...


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#3
May 3, 2013 at 10:18:40
Pappy: The diagnostic lights are OFF when I get my BSOD. Otherwise they are blinking randomly during the process of installation.

OtherHill: When the CD starts the installation, the first item that comes up is if you have any SATA drivers to install, depress F6. Yes, I made an attempt to install the SATA drivers from the Dell Support site for this model computer..
There are no external equipment connected, not even speakers.
BTW, this computer had Windows XP with the original owner.

OS: Windows 7 64bit/Ubuntu 12.04 LTS 64bit
CPU/Ram: E8500/8GB PC2-6400
Manufacturer/Model: AVA Direct / Built online


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Related Solutions

#4
May 3, 2013 at 10:39:31
If there is a setting in the BIOS (setup) screens to use an IDE compatibility mode then the SATA drivers are not required. Otherwise, they must be provided. The best method to supply both the SATA drivers AND the latest WinXP service pack is to slipstream those items into the files that are on the WinXP CD.

Use nliteos program to do that. You then burn the doified CD to CDR and use it to install. This is necessary because WinXP has no native SATA support. Get nliteos from the link below.

http://www.nliteos.com/

Get SP3 download from the link below.

http://www.microsoft.com/en-us/down...

Post the full model of the Dell if you don't know where to find the SATA controller drivers.


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#5
May 3, 2013 at 13:09:46
If there is an option in the BIOS to use ACHI or IDE, select IDE if not already selected.

ASUS P6T-Deluxe, Intel i7 920
Windows 7 Pro 64-bit
12GB RAM, GeForce GTX 275
64GB Patriot SSD, 640GB WD Black Edition


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#6
May 3, 2013 at 14:43:28
steigrafx

Did you read #4 above? I already stated that.


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#7
May 3, 2013 at 19:24:27
I first want to thank you all for your responses. I have solved my problem. My first original problem was solved by switching from my regular Windows XP Pro CD to one I burned by slipstreaming SP-2. I no longer had the BSOD. It created a second problem though of the computer not recognizing or finding a hard drive in the system. After some trials and errors, I fixed that problem by installing the SATA drivers from the Dell Support site for this computer, plus switching my SATA operation in the Bios from AHCI to ATA. After all that, my Windows XP Pro installed without a hitch from there on. You guys gave me hints as to what to look for. I also posted this problem on other forums. I was trying to get as many inputs as I could. Right now I am putting the finishing touches to my installation. Thank you all for your help.

OS: Windows 7 64bit/Ubuntu 12.04 LTS 64bit
CPU/Ram: E8500/8GB PC2-6400
Manufacturer/Model: AVA Direct / Built online


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