Unable to install DVD-Rom Game

April 3, 2011 at 11:28:27
Specs: Windows XP
I am new to the computing world so please bear with me. I have a DVD-rom game that I am trying to install, but my DVD Drive E: will not read any DVDs. I have cleaned it using a Maxell DVD Lens Cleaner disc (several times), and the only difference that made is that now the DVD drive runs longer before telling me to "Insert Disc".
All I wanna do is play a game... if I remember correctly, my dad had this problem on the computer before he gave it to me, and my IT guy who added RAM and cleaned up the hard drive told me that he could not find anything wrong with the DVD drive when he had it all torn apart.
If I can't fix it, will I need a new DVD Drive??
By the way, the DVD-RW drive works just fine, I have burned CDs of all the music my sister had stored on the computer.

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April 3, 2011 at 11:33:07
I have tried accessing the program through "Run", and also through the Control Panel's "Add Programs" section, and it still tells me to "Insert disc into drive".

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